Lana Lee
Lana Lee at Klamath Falls Toyota

Lana Lee

Sales Consultant

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
36 Reviews

I currently have three dogs, a miniature Donkey and a Pygmy goat. I have five awesome grandkids that I adore very much. I enjoy helping people find the right vehicle that fits their needs whenever they need my help. I am also a HUGE Oregon State Beavers Fan!

4.7

36 Reviews

Write a Review

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

36 Reviews of Lana Lee

December 21, 2024

Dealership Rating
Employee Rating

Fast, professional service with a fantastic waiting room with drinks and free fruit while you wait. Coffee was surprisingly good! More

by garrardmike69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Klamath Falls Toyota responded

Thank you for the kind words for our service department, Mike! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 21, 2024

Dealership Rating
Employee Rating

Told us deal was done, but we needed to wait for detailing of the truck. Then said that I needed a co-signer or 8000 more. Should have said that upfront and not lied to make a deal. More

by MATTHAZELTON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tim Boozer

Dec 26, 2024

Klamath Falls Toyota responded

Thank you for your review, Matt. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

December 14, 2024

Dealership Rating
Employee Rating

Very easy to deal with. Lana was great! Best experience buying a car by far. More

by FATBOYTEX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer

Dec 15, 2024

Klamath Falls Toyota responded

Thanks for your feedback on your recent visit to Klamath Falls Toyota. It's great to hear that we were able to assist you and that you had such a positive experience. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

December 11, 2024

Dealership Rating
Employee Rating

Honest, dependable and a pleasure to deal with and the Service Dept staff is GREAT!!! More

by squeak72001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes , Joe and Don

Dec 11, 2024

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 10, 2024

Dealership Rating
Employee Rating

Wow the best dealership I've been too they made everything so simple got me in a vehicle I've been wanting for so long it's beyond a blessing to have a company follow through and find me a way to g More

by DrosIntentions
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

December 06, 2024

Dealership Rating
Employee Rating

Joe is always pleasant and efficient, all the employees I came across we smiling and helpful. More

by JACQUIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2024

Klamath Falls Toyota responded

Jacquie, Thank you for your very kind review. Joe and our team strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 22, 2024

Dealership Rating
Employee Rating

Best Dealership in Klamath Falls. Always friendly and willing to help. Will not go anywhere else to service my car or even to buy a new car. More

by liza.safford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Juan Maldonado , Joe Funk

Nov 24, 2024

Klamath Falls Toyota responded

Thank you, Liza, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 11, 2024

Dealership Rating
Employee Rating

They were amazing I found the vehicle on there website I was able to get the paperwork and financing done before i got to dealership it was the easiest purchase I ever made. And I am extremely happy thank y More

by ANDERSONSHERI73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2024

Klamath Falls Toyota responded

Sheri, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

October 24, 2024

Dealership Rating
Employee Rating

They were very prompt and courteous. I appreciated the service guy showed me the air filter and that it needed replaced. Thank you! More

by PATTIVIEIRA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes

Oct 25, 2024

Klamath Falls Toyota responded

Patti, Thanks for sharing about your service experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 24, 2024

Dealership Rating
Employee Rating

Very clean with a good inventory of new and used cars. The people are friendly and helpful. The sales staff manages to be the perfect combination of being there when you need them without being overly agg More

by dlsnels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell, Albert McLing , Joe in service, Levi. In sales

Oct 25, 2024

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe, Levi, and our team met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

1
...

Dealership Inventory (217 Vehicles)

used 2023 Toyota Tacoma car, priced at $39,895
2023 Toyota Tacoma
used
Lunar Rock exterior
Automatic
Four-wheel Drive
used 2023 Toyota 4Runner car, priced at $43,949
2023 Toyota 4Runner
used
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
used 2011 Toyota Prius car, priced at $9,799
2011 Toyota Prius
used
Black exterior
Automatic
Front-wheel Drive
used 2022 Toyota Highlander car, priced at $39,499
2022 Toyota Highlander
used
Celestial Silver Metallic exterior
Automatic
All-wheel Drive
used 2021 Honda Accord car, priced at $25,257
2021 Honda Accord
used
San Marino Red exterior
Automatic
Front-wheel Drive
used 2017 Toyota Prius car, priced at $15,974
2017 Toyota Prius
used
Midnight Black Metallic exterior
Automatic
Front-wheel Drive