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Krystal Gipson
Krystal Gipson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Krystal Gipson | Page 4

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.8
104 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

7 yrs, 11 mos

4.8

104 Reviews

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104 Reviews of Krystal Gipson

May 12, 2026

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Employee Rating

Just took alot longr than what i was told. A very long wait. Other than that everything was great More

by BONNIELOUBASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Bonnie. I appreciate you taking the time to share your experience with us at James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that everything else was great, but I understand that a long wait can be frustrating. If you have any further concerns or suggestions, please feel free to reach out to us directly. We hope to see you again soon. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 11, 2026

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Employee Rating

Great I will go back again and tell other people about James wood dealer ship More

by johntalford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Jeffrey Bockemehl, Karen Pattison, Steve Frazier, Russell Fox, Sam Lara, Chris Filline , Starla Johnson, Jeff Morris

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May 12, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, John! I’m thrilled to hear that you had such a positive experience at James Wood Chevrolet Buick GMC Decatur. I appreciate you sharing your experience with others, and we look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 08, 2026

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Employee Rating

Great people. Helpful service department. Krystal Gibson is the best in service. Highly recommend them. More

by LZIMME564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I appreciate your recommendation and am glad about your positive experience with our service department, especially with Krystal. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service to all our customers. We look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 08, 2026

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Employee Rating

very good service, service rep was very helpful and informative. Will be back when I need service next. More

by NEAL726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm happy to hear you received very good service and found our representative helpful and informative. We appreciate your support and look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur for your next service visit! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 02, 2026

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Employee Rating

Great service and very tentative. . went above and beyond my expectations.. 5 stars thank you More

by Tocojo3
Recommend Dealer
Yes
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May 02, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m thrilled to hear that you received great service, and that we went above and beyond your expectations. At James Wood Chevrolet Buick GMC Decatur, we strive to provide the best experience for our customers. I truly appreciate your feedback, and our team looks forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 30, 2026

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Employee Rating

Great service and everyone kept me up to date and were very friendly. They even alerted me that I needed a recall done. More

by GBROWN3P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Fox, James Love , Jose Martinez

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May 01, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Keeping you informed and providing friendly service is our priority. I appreciate your feedback, and we look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 28, 2026

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Employee Rating

James wood Service department is the best! Very professional personnel. Krystal kept me updated on work being done. More

by Sherrilynn562000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Sherrilynn! I’m thrilled to hear that you had a great experience with the service department at James Wood Chevrolet Buick GMC Decatur. I’m glad Krystal was able to keep you updated throughout the process. I appreciate your feedback, and we look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 26, 2026

Dealership Rating
Employee Rating

I have no real issues with Krystal or Herb, but I would have expected that a dealership as a whole like James Woods would have done a better job on inspecting a vehicle that they are selling. It took over More

by MARTIN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herb Lockhart

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Apr 27, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your experience, Martin. I appreciate your feedback and understand your concerns regarding the inspection and subsequent issues with your vehicle. At James Wood Chevrolet Buick GMC Decatur, we strive for high standards, and it’s important for us to ensure that our customers are satisfied with their purchases. I encourage you to reach out to us directly so we can address these issues further and work towards a resolution. Thank you again for your input, and we hope to improve your experience moving forward. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 25, 2026

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Employee Rating

Absolutely the best dealership that I have dealt with over the last 25 years. Great customer satisfaction 👌! More

by GNK36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I’m glad to hear that you had such a positive experience at James Wood Motors, Inc. Customer satisfaction is our top priority. Your kind words are appreciated, and we look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 19, 2026

Dealership Rating
Employee Rating

Krystal was a superb service representative. She makes sure satisfied with the work that’s been done. More

by FLABRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Krystal provided you with superb service at James Wood Chevrolet Buick GMC Decatur. We strive to ensure every customer is satisfied, and it’s great to know that Krystal made a positive impact on your experience. We look forward to seeing you again! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

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