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Kristine Campbell
Kristine Campbell at Lithia Hyundai of Odessa
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Kristine Campbell

Service Advisor

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.6
69 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

9 yrs, 1 mo

Languages Spoken

English English

4.6

69 Reviews

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69 Reviews of Kristine Campbell

October 24, 2024

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Employee Rating

They always get my vehicle in and out a timely manner. Kristine is always so helpful! More

by FOLDER46
Service Price Transparency
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Recommend Dealer
Yes
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October 22, 2024

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Thank you for the great service provided and getting me back on the road fast. Everyone was kind More

by RAMONA3
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Recommend Dealer
Yes
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Oct 23, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Ramona3. We are delighted to hear that you were pleased with the service provided by our team. Your kind words are greatly appreciated.

October 22, 2024

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Great place I always enjoy going to get my car serviced it always quick and easy More

by NONE23
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Recommend Dealer
Yes
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Oct 23, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a positive review! We are glad to hear that you enjoy your experience with us and that our service is quick and easy for you. We appreciate your continued support and look forward to serving you again in the future.

October 22, 2024

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Good customer service went for oil change and tire rotation they take care of good More

by Paresh
Recommend Dealer
Yes
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Oct 23, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, Paresh. We're glad to hear that you were pleased with the customer service you received during your recent visit for an oil change and tire rotation. We appreciate your feedback and look forward to serving you again in the future.

October 22, 2024

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Good service but expensive for job require. But hard to find qualified mechanics in town. More

by ARNOLD-SALINAS
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Recommend Dealer
Yes
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Oct 23, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback with us, Arnold-Salinas. We appreciate your kind words about our service. We understand your concerns about pricing and the availability of qualified mechanics in town. Your feedback helps us to continually improve and provide the best service possible for our customers.

October 22, 2024

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They always get my vehicle in and out in a timely manner and the staff is always so helpful! More

by FOLDER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Rodiguez

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Oct 23, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, FOLDER46. We are delighted to hear that our team was able to provide you with efficient and helpful service. We appreciate your feedback and look forward to serving you again in the future.

October 20, 2024

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I have called multiple times about the recall that was sent too me but nobody has gotten back to me. More

by ANDREACALDERONQUINTANA511
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Eric Gonzales

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Oct 21, 2024

Lithia Hyundai of Odessa responded

Thank you for bringing this to our attention, Andrea. We apologize for any inconvenience this has caused. We will look into this matter and ensure that someone contacts you promptly to address the recall issue.

October 19, 2024

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The staff is Friendly the shop and waiting is kept glean the mechanics are proficient More

by NONE23
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

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Oct 21, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a positive review. We are glad to hear that you had a pleasant experience with our staff and that you found our facilities clean. Our mechanics take pride in their work and strive to provide top-notch service. We appreciate your feedback and hope to see you again in the future.

October 19, 2024

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Amazing customer service. They were great at helping me get a vehicle. Super nice about everything.I highly recommend this place to shop out for open new car More

by JAGUILAR15
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Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Salvador Cordova, Richardo Fuentes, Eric Munoz, Jonathan Aguilar, Eric Gonzales, Amy Cordova, Anna Lujan

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Oct 21, 2024

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team at Lithia Hyundai of Odessa. We appreciate your recommendation and hope you are enjoying your new vehicle.

October 19, 2024

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I came at 9 and was not done until after noon for an oil change. Only one tech and he was doing two cars at the same time and he didn’t reset the service required message. I would love to be able to schedul More

by STACY.SCHAWARTZ0507
Service Price Transparency
Workmanship
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Recommend Dealer
No
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Oct 21, 2024

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback with us, Stacy. We apologize for the extended wait time and the oversight with resetting the service required message. We appreciate your suggestion about scheduling appointments and will take it into consideration for improving our service.

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