Kristin Petersen
Kristin Petersen at Austin Ford Chrysler

Kristin Petersen

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.7
36 Reviews
4.7

36 Reviews

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36 Reviews of Kristin Petersen

October 20, 2025

Dealership Rating
Employee Rating

Very good communication, willing to work with my schedule. Felt like I was at a customer orientated dealer. More

by DOLDENKAMP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Howe

Oct 20, 2025

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford Chrysler to be a positive one. Please don't hesitate to reach out if you need anything else.

October 17, 2025

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Employee Rating

I had some questions on the invoice and everything was explained and they made sure I was satisfied. Great dealership. More

by steve.delhanty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

Oct 17, 2025

Austin Ford Chrysler responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 15, 2025

Dealership Rating
Employee Rating

I am very impressed with the team at Austin Ford and would recommend them to anyone looking to buy a new vehicle or needing repair work. Very professional and courteous. More

by qualchmaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

Oct 15, 2025

Austin Ford Chrysler responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 10, 2025

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Employee Rating

I loved the new waiting room. .I just wished they had better vehicles in the show room.. More

by BRENDA.KVAMMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Howe

Oct 10, 2025

Austin Ford Chrysler responded

Brenda, thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

September 26, 2025

Dealership Rating
Employee Rating

Very polite and informative and makes good recommendations for service on my town and country More

by davissusan50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

Sep 26, 2025

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

September 18, 2025

Dealership Rating
Employee Rating

They were very helpful and friendly also They made buying a car was easy and nice More

by rick001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Austin Ford Chrysler responded

Thanks for your feedback on your recent visit to Austin Ford Chrysler. It's great to hear that we were able to assist you and that you had such a positive experience.

September 08, 2025

Dealership Rating
Employee Rating

Pleased with the service level provided! I have received a response to my inquiry regarding the labor charge issue. More

by RXMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Austin Ford Chrysler responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 28, 2025

Dealership Rating
Employee Rating

I always get in for my appointment right on schedule. Everyone is professional and friendly. More

by rbfelten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

Aug 28, 2025

Austin Ford Chrysler responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 13, 2025

Dealership Rating
Employee Rating

I came in for an oil change and other services, and as always, I was pleased. Still not happy about the piece missing from my car that was removed without having a replacement piece available, but now thi More

by btexpress1198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Austin Ford Chrysler responded

Thank you for sharing your experience. We value our guests' feedback and care about resolving your concern with a part being removed from your vehicle. Please kindly reach out with your name, vehicle, and approximate date of service to Randi Sherwood at Randi.S@austinfordjeep.com or 507-396-8765. We appreciate you!

August 12, 2025

Dealership Rating
Employee Rating

With all honesty Austin Ford has been by far the best dealership I have been lucky enough to purchase new vehicles from. Used vehicles from. Service team is EXCELLENT. Above & Beyond helpful every ti More

by Ryan Huinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford Chrysler to be a positive one. Please don't hesitate to reach out if you need anything else.

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