Kristin Bruner
Kristin Bruner at Klaben Ford Lincoln

Kristin Bruner | Page 3

Front Office

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
39 Reviews
5.0

39 Reviews

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39 Reviews of Kristin Bruner

February 21, 2024

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Employee Rating

Kristin's customer service was phenomenal. Unfortunately I am not as pleased with the overall service I received from the Klaben body shop. Original estimate to repair hail damage was one to More

by juliemarchion
Service Price Transparency
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Recommend Dealer
Yes
Feb 21, 2024

Klaben Ford Lincoln responded

Thank you for taking the time to share your honest feedback and for the positive comments about Kristin. The quality of work should have been inspected and double checked before returning your vehicle to you. Your time and complete satisfaction are very important to us. Thank you for speaking with me over the phone and allowing us an opportunity to make right a situation we clearly created. In addition, your valuable insight will be shared with our entire team and will be used as we continue to learn from our mistakes and improve the level of service our customers deserve and expect. Thank you again for the review and I look forward to meeting you in person. Artie Gissinger, agissinger@klaben.com, 330-678-0555.

February 16, 2024

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I will always bring my cars to this place to be fixed . They made the experience flawless More

by Swope2000_44240
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Recommend Dealer
Yes

Other Employees Tagged: Kristin bruner

December 11, 2023

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This was my first time purchasing a vehicle, and it was a wonderful experience! The dealership was welcoming, everyone was attentive and kind, and my car was perfect! I would recommend the dealership to anyo More

by beccalsmith8
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Recommend Dealer
Yes

Other Employees Tagged: Gary Iuliano , Denise Miller

December 08, 2023

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Kristin was extremely friendly and helpful. She kept in contact with me, even when there were delays on my car. She was just all around a very lovely person to be able to work with. More

by kendemann
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Recommend Dealer
Yes

December 01, 2023

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great dealership for service and collision center. will gladly recommend to friends and relatives today. More

by fishyn247
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Recommend Dealer
Yes

Other Employees Tagged: Nick Homrock , logan rich ,, matt king

November 26, 2023

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We would like to thank Kristen Bruner and the body shop staff for an awesome job for the repairs to our 2019 Jeep Compass. Unfortunately it was involved in an accident and had quite a bit of damage inside More

by deanejones602
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Recommend Dealer
Yes

November 02, 2023

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Very happy with our purchase from Klaben. We had several major concerns regarding several issues we felt were improper in the build. The service department agreed with us. The windshield w More

by critescrl
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Recommend Dealer
Yes

November 02, 2023

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My car needed color touch up/ repair done to the hood. Kristin was professional, friendly, and let me know how my car was doing every step of the way. Kristin and the Klaben team went above and beyond wit More

by SilverSoul
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Recommend Dealer
Yes

October 02, 2023

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The people were Very helpful very thorough, and the work they did speaks for itself. More

by BlackRam14
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Recommend Dealer
Yes

July 17, 2023

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Kristen did a great job. My vehicle was repaired quickly and for less money than other repair shops More

by smith_ray24
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Recommend Dealer
Yes

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