Kris Gaerlan | Page 34
General Manager/Partner
Dallas Lease Returns
14335 Inwood Rd
Dallas, TX 75244
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
22 yrs, 6 mos
Industry Experience
28 yrs, 10 mos
Employee Video
372 Reviews
Write a Review372 Reviews of Kris Gaerlan
September 13, 2017
Excellent salesperson and process Can't say enough about working with Joe Wall. His professionalism and genuine approach to the process was great. I highly recommend him and DLR. Can't say enough about working with Joe Wall. His professionalism and genuine approach to the process was great. I highly recommend him and DLR. More
Other Employees Tagged: Alex Al-Khafaji , Aaron Polk, Joe Wall
April 03, 2017
An Amazon Buying Experience! Dallas Lease Returns is an amazing organization. First - the amount of cars that they have at any one time is awesome. Second - they are a great org Dallas Lease Returns is an amazing organization. First - the amount of cars that they have at any one time is awesome. Second - they are a great organization. Third - the sales staff and management went above and beyond to make sure that I got the perfect car at the perfect price. Bottom line - great company, great deals, great service! I will DEFINITELY be back to buy my next car from them! More
January 17, 2017
Easy, laid back experience with GREAT SERVICE I had a wonderful experience buying a one-year-old truck. Who gets to brag about a vehicle purchase experience? Robert Schultz was great to work with I had a wonderful experience buying a one-year-old truck. Who gets to brag about a vehicle purchase experience? Robert Schultz was great to work with and he followed up with me to show me multiple options. When he found exactly what I wanted, he called and made me a great deal. What more can I say? Dallas Lease Returns has found a nice niche in the market and I will do business with Robert again next time. More
Other Employees Tagged: Robert Schultz
December 30, 2016
Top notch!! The best car buying experience of my life This was second vehicle that Rawlins and Dallas lease return has sold me and I will never use another dealer. All I did was express to Rawlins, on us This was second vehicle that Rawlins and Dallas lease return has sold me and I will never use another dealer. All I did was express to Rawlins, on us yearly call to check on me and the previous Tahoe he sold me, that I had purchased a new home on the lake and was considering looking for a newer model truck with four wheel drive... and within 3 weeks I was in my new fully loaded GMC and loving life!! Thank Rawlins and Dallas Lease Returns!! More
Other Employees Tagged: Rawlins Goldston
December 13, 2016
Miracle workers! Me and my husband have had multiple credit issues and we were able to get the car of our dreams! As a family of 7 we needed a car within our budget an Me and my husband have had multiple credit issues and we were able to get the car of our dreams! As a family of 7 we needed a car within our budget and Blanca was able to make it happen. The inventory is huge I would highly recommend putting a deposit down fast if you see something you like! We made the mistake of shopping around. More
Other Employees Tagged: Blanca Benitez
October 28, 2016
great experience Loved working with my sales person. Treated me with respect and answered all my questions. The vehicle was clean and ready to test drive. Very pleasan Loved working with my sales person. Treated me with respect and answered all my questions. The vehicle was clean and ready to test drive. Very pleasant staff of profeionals More
Other Employees Tagged: Blanca Benitez
August 04, 2016
Great, hassle free experience Rawlins did an excellent job understanding my needs and getting me into the right car. I will definitely return when I am looking for another car and Rawlins did an excellent job understanding my needs and getting me into the right car. I will definitely return when I am looking for another car and recommend to friends and family. More
Other Employees Tagged: Rawlins Goldston
July 23, 2016
Best Car Buying Experience Ever I'll be honest, I was initially skeptical of buying a vehicle from Dallas Lease Returns. I have always bought from the big dealerships. My car was a I'll be honest, I was initially skeptical of buying a vehicle from Dallas Lease Returns. I have always bought from the big dealerships. My car was a total loss after a lady rear-ended me on I-820. I needed a replacement in a hurry. I scanned Cargurus and Autotrader for the vehicle I wanted and Dallas Lease Returns had an exact match. I contacted DLR and talked to Roel Ortiz, the most friendly, responsive and helpful car salesman I have EVER dealt with....he treated me like I was buying Maserati instead of a reasonably priced SUV. What a great experience. A small mechanical popped up after the purchase and he sent someone all the way to Fort Worth to pick up the vehicle, fix it and return it the same day. Superb customer service. I got a great deal on the vehicle I wanted and I was treated like a friend. Check these guys out the next time you buy a vehicle. They're outstanding! More
Other Employees Tagged: Roel Ortiz
July 19, 2016
Amazing Car Buying Experience The best car buying experience of my life! Would like to thank James Smith and GM Kris Gaerlan for streamlining the sales process. Absolutely NO pre The best car buying experience of my life! Would like to thank James Smith and GM Kris Gaerlan for streamlining the sales process. Absolutely NO pressure, just helpful information to answer our questions. I plan to keep this car a long time, but if I EVER need another vehicle, I will go to DallasLease Returns first! More
Other Employees Tagged: James Smith
July 19, 2016
Helpful and very nice Malia Penington was a very helpful to us I would love to thank her and her GM manger kris a lot doing there Business well . I will recommend anyone wh Malia Penington was a very helpful to us I would love to thank her and her GM manger kris a lot doing there Business well . I will recommend anyone who's buying a car to got to DallasLease Return and ask for Malia Penington for her helpful work . More
Other Employees Tagged: Anna Gutierrez, Tammy Lacy, Malia Penington, Aaron Polk

