Kris Gaerlan | Page 33
General Manager/Partner
Dallas Lease Returns
14335 Inwood Rd
Dallas, TX 75244
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
22 yrs, 1 mo
Industry Experience
28 yrs, 5 mos
Employee Video
356 Reviews
Write a Review356 Reviews of Kris Gaerlan
August 04, 2016
Great, hassle free experience Rawlins did an excellent job understanding my needs and getting me into the right car. I will definitely return when I am looking for another car and Rawlins did an excellent job understanding my needs and getting me into the right car. I will definitely return when I am looking for another car and recommend to friends and family. More
Other Employees Tagged: Rawlins Goldston
July 23, 2016
Best Car Buying Experience Ever I'll be honest, I was initially skeptical of buying a vehicle from Dallas Lease Returns. I have always bought from the big dealerships. My car was a I'll be honest, I was initially skeptical of buying a vehicle from Dallas Lease Returns. I have always bought from the big dealerships. My car was a total loss after a lady rear-ended me on I-820. I needed a replacement in a hurry. I scanned Cargurus and Autotrader for the vehicle I wanted and Dallas Lease Returns had an exact match. I contacted DLR and talked to Roel Ortiz, the most friendly, responsive and helpful car salesman I have EVER dealt with....he treated me like I was buying Maserati instead of a reasonably priced SUV. What a great experience. A small mechanical popped up after the purchase and he sent someone all the way to Fort Worth to pick up the vehicle, fix it and return it the same day. Superb customer service. I got a great deal on the vehicle I wanted and I was treated like a friend. Check these guys out the next time you buy a vehicle. They're outstanding! More
Other Employees Tagged: Roel Ortiz
July 19, 2016
Amazing Car Buying Experience The best car buying experience of my life! Would like to thank James Smith and GM Kris Gaerlan for streamlining the sales process. Absolutely NO pre The best car buying experience of my life! Would like to thank James Smith and GM Kris Gaerlan for streamlining the sales process. Absolutely NO pressure, just helpful information to answer our questions. I plan to keep this car a long time, but if I EVER need another vehicle, I will go to DallasLease Returns first! More
Other Employees Tagged: James Smith
July 19, 2016
Helpful and very nice Malia Penington was a very helpful to us I would love to thank her and her GM manger kris a lot doing there Business well . I will recommend anyone wh Malia Penington was a very helpful to us I would love to thank her and her GM manger kris a lot doing there Business well . I will recommend anyone who's buying a car to got to DallasLease Return and ask for Malia Penington for her helpful work . More
Other Employees Tagged: Anna Gutierrez, Tammy Lacy, Malia Penington, Aaron Polk
June 29, 2016
Best Car Buying Experience Ever! I would highly recommend Dallas Lease Returns to anybody looking for their next purchase...I bought my 2005 Corvette over the phone based on some phot I would highly recommend Dallas Lease Returns to anybody looking for their next purchase...I bought my 2005 Corvette over the phone based on some photos and bio on DLR very user friendly phone app.Ken Purnell and Rawlins Goldston handled the entire transaction quickly and professionally so when I flew in from Houston we were all set...I love my new vette...can't stop smiling thank you so much Dallas Lease Returns...and thank you so much Kris,Ken and Rawlins for the Great Experience ! More
Other Employees Tagged: Rawlins Goldston, Ken Purnell
June 27, 2016
Great customer service Chris Mikel did a great job in getting me into the car I wanted. When there was an issue with the battery he came to me himself to fix the issue. I co Chris Mikel did a great job in getting me into the car I wanted. When there was an issue with the battery he came to me himself to fix the issue. I could not have asked for better service. More
Other Employees Tagged: Chris Mikell
June 07, 2016
Great experience Joe Wall not only found my car still on a boat somewhere, but he also got me almost 20% lower on my payment than the dealership quoted me. Thanks so m Joe Wall not only found my car still on a boat somewhere, but he also got me almost 20% lower on my payment than the dealership quoted me. Thanks so much! More
Other Employees Tagged: Joe Wall
June 02, 2016
Great vehicle purchase experience This was my first purchase from Dallas lease returns and probably not my last. Easy and simple from start to finish. No hassle, no pressure, great atm This was my first purchase from Dallas lease returns and probably not my last. Easy and simple from start to finish. No hassle, no pressure, great atmosphere and super friendly and helpful staff. Allen was fantastic and very easy to deal with. This was by far the easiest vehicle purchase I've ever experienced. Thank you to everyone at Dallas lease. I love my F250 and look forward to doing business with you in the future. More
Other Employees Tagged: Allen Burke
May 29, 2016
Great vehicle buying experience Rawlins was awesome! Anytime I had a question he was always available to answer it, and the vehicle was as or even better than advertised. They were w Rawlins was awesome! Anytime I had a question he was always available to answer it, and the vehicle was as or even better than advertised. They were willing to work with us despite long distance, and were very flexible. Outstanding job! More
Other Employees Tagged: Rawlins Goldston
April 07, 2016
DReam come true I had been dreaming of owning a Porsche for about 7 years and Mali'a Pennington made my dream come true. Ms. Mali'a didn't treat me like a potential c I had been dreaming of owning a Porsche for about 7 years and Mali'a Pennington made my dream come true. Ms. Mali'a didn't treat me like a potential car buyer, she treated me like a person. She made sure all of my questions were answered and worked really hard to assist me. When my car was ready she met me halfway between San Antonio and Waco to make sure I was satisfied with my purchase. I was blessed to have her as my representative and Dallas Lease Cars should me blessed as well. I have already referred friends to her because the customers are always her priority. Good job and above reproach customer service!! More
Other Employees Tagged: Tammy Lacy, Malia Penington
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