Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan | Page 32

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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5.0
372 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

22 yrs, 6 mos

Industry Experience

28 yrs, 10 mos

Employee Video

5.0

372 Reviews

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372 Reviews of Kris Gaerlan

November 16, 2018

Dealership Rating
Employee Rating

Dealership with class I have purchased many automobiles over the past 40 + years and DLR was my best experience ever! The sales staff were awesome and treated me like famil More

by Seminole john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Afton Stark , Tammy Lacy, Lisa Vinecke

November 11, 2018

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Employee Rating

Great experience I had a great experience with Roel Ortiz at Dallas Lease Returns. He was very straightforward and upfront. When I contacted him about one of the veh More

by Todd the aggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roel Ortiz

October 05, 2018

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Employee Rating

Amazing experience! Roel did an amazing job meeting all my needs and exceeded my expectations. Always friendly, always courteous and always honest. A+++ Will buy from hi More

by Eric2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roel Ortiz , Ken Purnell

October 01, 2018

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Flawless experience My experience with Dallas lease returns was the best that i’ve had...with any car dealership...ever! I highly recommend Afton Stark to anyone who is i More

by Codypace1187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Afton Stark

September 27, 2018

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Great Experience! I recently purchased a vehicle from Dallas Lease. Robert helped me and my wife locate the vehicle we found on Autotrader. Robert was very professional More

by Flopez7773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Schultz

August 21, 2018

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Excellent customer service From the time I walked into the dealership I felt like family not a customer. Mr James Smith went far and beyond to extend all hospitality to my daugh More

by barb#66
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Lacy, James Smith

August 17, 2018

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Employee Rating

Very pleased with our purchase Amazing! I have purchased from other dealerships, some known for their service but this place truly knows customer service. As a single mom, it is ver More

by Nurse mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Afton Stark

June 22, 2018

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Employee Rating

Fast, fair and friendly Juan Contreras was our sales agent for a 2014 Ford F-150 XLT. No hassle and stress free. I would recommend this dealer to anyone looking for a great d More

by Chris_bates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Contreras

June 14, 2018

Dealership Rating

This place ROCKS! I had the absolute best buying experience ever. I called to test drive a car and the car was ready to go when I got there. I fell in love with it and More

by Yaya8540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Al-Khafaji , Sean Derbyshire, Aaron Polk, Ken Purnell

June 01, 2018

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Employee Rating

Painless Looking for a vehicle online and found the vehicle that we were looking for @ Dallas Lease Returns Blanca Benitez could not have been better to work w More

by Tim&Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blanca Benitez

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