Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan | Page 35

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
4.9
355 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

22 yrs

Industry Experience

28 yrs, 4 mos

Employee Video

4.9

355 Reviews

Write a Review

355 Reviews of Kris Gaerlan

September 03, 2015

Dealership Rating

No pressure - fair - delivered! Positive experience. Helpful and easy to work with. Only delay was waiting for the Jeep to come back from the detail shop. James even delivered to More

by MZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Smith

August 05, 2015

Dealership Rating

Purchased Lexus Thank you to James Smith and Kris for all the help - they went above and beyond even gave me a full tank of gas awesome More

by Lexie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Smith

July 30, 2015

Dealership Rating

Only place to buy a car Just want to give major Kudos to James and Kris - they both went above and beyond to help me - I will recommend them to everyone. More

by Lexie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Smith

July 24, 2015

Dealership Rating

Restored my faith I'd been looking for just the right car for years and had looked at a dealerships, a process I dread even with a guaranteed price certificate. Aaron W More

by Nan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Winters

February 07, 2015

Dealership Rating

A Class act! Hard to Beat! Quality used vehicles of all makes and fair prices, with customer service not found anywhere else I looked, including new dealerships, w More

by tonyadcock808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anna Gutierrez, Ken Purnell

January 21, 2015

Dealership Rating

JUST STAY AWAY!!!! With all the dealerships that are around I landed at this f****bull***t place that are full of lies... It's been 3 months I shouldn't be in contact w More

by Irvens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Blanca Benitez

November 06, 2014

Dealership Rating

Fantastic experience My second experience buying a car online was even better than the first! Joe was great to work with, very fair, professional and made to process pain More

by kimharper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Wall

October 22, 2014

Dealership Rating

Experience Chris was great to work with and the overall experience was painless. Chris even delivered the expedition to us and we are over 40 miles from th deale More

by Hilburn.brent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell

December 20, 2013

Dealership Rating

Chris Mikell made my purchase experience better than I could have ever imagined it would be. As a former Finance Manger at a Nissan store I know first hand just how difficult and terrible the experience More

by ddickens74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell

October 07, 2013

Dealership Rating

After so many bad episodes from other dealers throughout my life, going thru the process has never been one wanting to do. Like going to dentist. However after visiting with Kris and watching other sales pe More

by godspeedseven7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Malia Penington

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