Kris Gaerlan | Page 35
General Manager/Partner
Dallas Lease Returns
14335 Inwood Rd
Dallas, TX 75244
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
22 yrs
Industry Experience
28 yrs, 4 mos
Employee Video
355 Reviews
Write a Review355 Reviews of Kris Gaerlan
September 03, 2015
No pressure - fair - delivered! Positive experience. Helpful and easy to work with. Only delay was waiting for the Jeep to come back from the detail shop. James even delivered to Positive experience. Helpful and easy to work with. Only delay was waiting for the Jeep to come back from the detail shop. James even delivered to us! More
Other Employees Tagged: James Smith
August 05, 2015
Purchased Lexus Thank you to James Smith and Kris for all the help - they went above and beyond even gave me a full tank of gas awesome Thank you to James Smith and Kris for all the help - they went above and beyond even gave me a full tank of gas awesome More
Other Employees Tagged: James Smith
July 30, 2015
Only place to buy a car Just want to give major Kudos to James and Kris - they both went above and beyond to help me - I will recommend them to everyone. Just want to give major Kudos to James and Kris - they both went above and beyond to help me - I will recommend them to everyone. More
Other Employees Tagged: James Smith
July 24, 2015
Restored my faith I'd been looking for just the right car for years and had looked at a dealerships, a process I dread even with a guaranteed price certificate. Aaron W I'd been looking for just the right car for years and had looked at a dealerships, a process I dread even with a guaranteed price certificate. Aaron Winters patiently worked with me and closed the deal on a beautiful Lexus. Surprisingly, I even got money back because of a tire allowance and a small chip in windshield. Yay! More
Other Employees Tagged: Aaron Winters
February 07, 2015
A Class act! Hard to Beat! Quality used vehicles of all makes and fair prices, with customer service not found anywhere else I looked, including new dealerships, w Hard to Beat! Quality used vehicles of all makes and fair prices, with customer service not found anywhere else I looked, including new dealerships, with Finance options to help anyone acquire the vehicle of choice! More
Other Employees Tagged: Anna Gutierrez, Ken Purnell
January 21, 2015
JUST STAY AWAY!!!! With all the dealerships that are around I landed at this f****bull***t place that are full of lies... It's been 3 months I shouldn't be in contact w With all the dealerships that are around I landed at this f****bull***t place that are full of lies... It's been 3 months I shouldn't be in contact with the dealer about my freaking plates!!!!! ... I purchased a vehicle under 40,000miles... I shouldn't be taken it for repairs...I totally regret going there....STAY AWAY!!!! More
Other Employees Tagged: Blanca Benitez
November 06, 2014
Fantastic experience My second experience buying a car online was even better than the first! Joe was great to work with, very fair, professional and made to process pain My second experience buying a car online was even better than the first! Joe was great to work with, very fair, professional and made to process painless! I highly recommend Joe and Dallas Lease Returns. More
Other Employees Tagged: Joe Wall
October 22, 2014
Experience Chris was great to work with and the overall experience was painless. Chris even delivered the expedition to us and we are over 40 miles from th deale Chris was great to work with and the overall experience was painless. Chris even delivered the expedition to us and we are over 40 miles from th dealership. I would buy from Chris again and would recommend them to anyone. More
Other Employees Tagged: Chris Mikell
December 20, 2013
Chris Mikell made my purchase experience better than I could have ever imagined it would be. As a former Finance Manger at a Nissan store I know first hand just how difficult and terrible the experience could have ever imagined it would be. As a former Finance Manger at a Nissan store I know first hand just how difficult and terrible the experience can be when purchasing a vehicle. With absoulutely no games and no hassle Chris showed me the vehicle I was interested in, valued my trade, and gave me the numbers very straight forward. I took a day to think about it and he allowed me to do that without any hassle. I came back in to finalize the transaction and everything was on paper exactly as we had agreed upon. I singed paperwork and left with my new used vehicle in less than 30 minutes. Chris and the team at Dallas Lease Returns are a model for how Car Dealerships should do business. I would highly recommed anyone to purchase a vehicle from them. Thank you Chris for making my experience the best it could be. - David D. More
Other Employees Tagged: Chris Mikell
October 07, 2013
After so many bad episodes from other dealers throughout my life, going thru the process has never been one wanting to do. Like going to dentist. However after visiting with Kris and watching other sales pe my life, going thru the process has never been one wanting to do. Like going to dentist. However after visiting with Kris and watching other sales personal during visits, I became very comfortable that I was in the right place. I have a new found hope for auto dealers and cant recommend them enough. VERY HAPPY with my purchase and visit. More
Other Employees Tagged: Malia Penington

