Kris Gaerlan | Page 23

Joe Wall, with the help of his team at DLR will have my business for life. Joe took the time to explain all details with me and spent valuable time making sure I was comfortable with my purchase. He brough business for life. Joe took the time to explain all details with me and spent valuable time making sure I was comfortable with my purchase. He brought a SUV to my house I didn’t 100% like so he went back to the drawing board. Found me the perfect car within 24 hours that fits my family, while still having the power & sporty look I love. The purchase and drop off process was contactless and stress free. The vehicle was dropped off detailed and super clean inside and out! After the purchase Joe has checked in twice with me to make sure everything was still perfect. I have purchased two new trucks since 2014 and I received better customer service by this dealership than any other big name dealerships out there. The owner Chris even took time from his busy schedule to come in the office and introduce himself and speak with me. I can tell Joe and DLR genuinely care about me, my budget and respects what I can afford. Thank you 1000Xs over Joe and the crew at DLR. More

Report | Print

The best dealership I have ever dealt with!! Mike was amazing throughout the whole process and even delivered the vehicle to me 6hrs away!! Will definitely do business with y’all again and recommend to a amazing throughout the whole process and even delivered the vehicle to me 6hrs away!! Will definitely do business with y’all again and recommend to all my family and friends!! More

Report | Print

Blanca was friendly, professional and kept her word. Came in for another vehicle left with one even better. If you are the market looking for a car look no further. She will TAKE CARE OF YOU!! in for another vehicle left with one even better. If you are the market looking for a car look no further. She will TAKE CARE OF YOU!! More

Report | Print

Best experience ever. DLR goes above & beyond to help customers throughout the car purchase experience. Derrick is the best representative ever! Look around at other dealers... buy at Dallas Lease Retur customers throughout the car purchase experience. Derrick is the best representative ever! Look around at other dealers... buy at Dallas Lease Returns. More

Report | Print

Pete was an absolute pleasure to deal with on the purchase of my youngest son’s dream car. He was very professional, knowledgeable about the vehicle and went above the norm to expedite the process. T purchase of my youngest son’s dream car. He was very professional, knowledgeable about the vehicle and went above the norm to expedite the process. This was no small feat when you take into account all the hurdles that had to be cleared in a short time frame. We live in New Braunfels and only had until Thursday at noon to close the deal and be on the road home with the new car. The dealership was under a 72 hr Covid lockdown so all of the personal exchanges had to be scheduled at an acceptable alternate site under very unusual circumstances but he came through in spades. He set it up over the phone and via text/email, coordinated a manager who was previously tested and cleared, stayed in constant contact with us and followed up immediately to make sure the car was correct and paperwork completed easily. I can definitely say that Pete will be a future resource that I use when looking for a quality vehicle. I recommend him and his company to any shoppers out there. You will get fair and honest treatment with this team. Thanks again Pete!! Nick Smith More

Report | Print

We worked with Roel Ortiz on buying a new vehicle and I don't think we could have had a more seamless experience. He wasn't pushy, quickly responded, had great attention to detail, and conducted busine don't think we could have had a more seamless experience. He wasn't pushy, quickly responded, had great attention to detail, and conducted business as someone you can immediately trust the first time you speak him. When we arrived at the Dallas Lease Returns showroom Roel greeted us with our 4Runner detailed, pulled out from the lot, and ready for a test drive. We got back and we were ready to purchase and all paperwork and other items were organized and ready to sign. Including our 30 minute test drive we were probably there for 45 minutes max. Our experience wasn't the typical dealership experience. We were so happy that we started recommending Dallas Least Returns to our friends looking to buy, and Roel specifically. More

Report | Print

Dallas lease return was a great organization to work with. The sales representative Blanca Benitez was very helpful, professional and made sure I was taken of. I highly recommend Dallas Lease return and with. The sales representative Blanca Benitez was very helpful, professional and made sure I was taken of. I highly recommend Dallas Lease return and Blanca. More

Report | Print

Anthony helped me get my dream car. He was honest, prompt, and extremely passionate about our desire to purchase our Cadillac. Great experience @ Dallas Leasing. prompt, and extremely passionate about our desire to purchase our Cadillac. Great experience @ Dallas Leasing. More

Report | Print

I had an amazing experience with the purchase of my Jeep! Highly recommend Dallas Lease returns to family and friends such a great staff of professionals! Highly recommend Dallas Lease returns to family and friends such a great staff of professionals! More

Report | Print

First of all I like the name Dallas Lease Returns...most of the cars are lease returns which means they were well taken care of because people who lease cars don’t want to be dinged with repair costs at the of the cars are lease returns which means they were well taken care of because people who lease cars don’t want to be dinged with repair costs at the end of their lease return! Secondly ..their building and the presentation of their cars is first class clean and orderly. And thirdly...my salesman Pete, from the get-go was relational positive professional knowledgeable and just fun to talk to. He was proactive without being presumptuous towards me as a potential buyer. He gave me space to look around but was available when I needed to ask a question. I ended up buying a beautiful car from Pete and Pete offered to help me with real value..ie..he came and picked me up in order to come get the car...he provided new car mats because one was missing ....he told me he has been in the industry for some 28 years and he understands, from my perspective that his currency is people not cars.... More

Report | Print