Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan | Page 14

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
5.0
372 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

22 yrs, 6 mos

Industry Experience

28 yrs, 10 mos

Employee Video

5.0

372 Reviews

Write a Review

372 Reviews of Kris Gaerlan

July 12, 2023

Dealership Rating
Employee Rating

They were amazing! Special shout-out to Afton here spirit made it an easy process. And she treated my family like her own! Thank you More

by Jonathon81king
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Roel Ortiz, Afton Stark

Jul 13, 2023

Dallas Lease Returns responded

Jonathan, Thank you so much for your kind words for Afton, and for taking the time to leave us this wonderful feedback!

July 10, 2023

Dealership Rating
Employee Rating

This was a flawless and seamless experience. I’d suggest Mr. Hankins services to anyone! More

by Truck Norris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins , Shane Holt

Jul 11, 2023

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Pete and our team. We're glad to hear we delivered such a great experience!

July 03, 2023

Dealership Rating
Employee Rating

Best experience at a dealership ever! Can't imagine going through a traditional dealership again. Great communication, spotless vehicles and clean indoor showroom/storage for all vehicles More

by Smktmjohnson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell, Afton Stark

Jul 03, 2023

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

July 01, 2023

Dealership Rating
Employee Rating

They work diligently to help you match up with a car or truck that fits you, they are patient and always ready to help you. More

by Master.mikeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blanca Benitez

Jul 03, 2023

Dallas Lease Returns responded

Mike, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

June 09, 2023

Dealership Rating
Employee Rating

Pete is the Gold Standard for car buyers done with the big dealerships. I always feel like the most important customer he has and I never want for anything. My concerns, my requests….anything at all, Pete More

by Luke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Jun 12, 2023

Dallas Lease Returns responded

Thank you for sharing your experience with us, Luke! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 07, 2023

Dealership Rating
Employee Rating

Both Rick and Kris were easy to work with. Smoothest purchase I've ever had at a dealership More

by lance26
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Richard Bell

Jun 08, 2023

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 19, 2023

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Employee Rating

It is the easiest and most professional car purchasing process ever. LaMarcus was well informed and very accommodating (non-pushy). We loved being able to have various vehicles in one place so that comp More

by John Maggiore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: LaMarcus Reed

May 22, 2023

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, John, and let us know if we can be of any more assistance!

May 19, 2023

Dealership Rating
Employee Rating

Pete was such a joy to work with. He made the experience as stress free as possible and made sure all my needs were mer with the vehicle we took home. This was the second car I've pur More

by DestinyD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

May 19, 2023

Dallas Lease Returns responded

Thank you so much for your kind words, Destiny, and for taking the time to leave us this wonderful feedback!

May 04, 2023

Dealership Rating
Employee Rating

Fabian was extremely courteous and respectful, making the vehicle purchase one of the easiest I’ve ever had! Great job! More

by sooners2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parveen Rajendran , Fabian Gomez, Jesse Leija

May 05, 2023

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fabian met your expectations. Thank you again for choosing Dallas Lease Returns; we look forward to having you as one of our valued customers for many more years to come. Congratulations on your new purchase!

May 04, 2023

Dealership Rating
Employee Rating

Sales force was outstanding. Thank You Erick. Went out of his way to gain my business. My new favorite transplanted Texan! More

by Eberlin.gary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Erick Alava

May 05, 2023

Dallas Lease Returns responded

Congratulations on your new purchase, Gary! It's fantastic to hear that Erick provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Dallas Lease Returns, Gary.

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