Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan | Page 13

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
4.9
355 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

22 yrs

Industry Experience

28 yrs, 4 mos

Employee Video

4.9

355 Reviews

Write a Review

355 Reviews of Kris Gaerlan

May 19, 2023

Dealership Rating
Employee Rating

Pete was such a joy to work with. He made the experience as stress free as possible and made sure all my needs were mer with the vehicle we took home. This was the second car I've pur More

by DestinyD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

May 19, 2023

Dallas Lease Returns responded

Thank you so much for your kind words, Destiny, and for taking the time to leave us this wonderful feedback!

May 04, 2023

Dealership Rating
Employee Rating

Fabian was extremely courteous and respectful, making the vehicle purchase one of the easiest I’ve ever had! Great job! More

by sooners2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parveen Rajendran , Fabian Gomez, Jesse Leija

May 05, 2023

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fabian met your expectations. Thank you again for choosing Dallas Lease Returns; we look forward to having you as one of our valued customers for many more years to come. Congratulations on your new purchase!

May 04, 2023

Dealership Rating
Employee Rating

Sales force was outstanding. Thank You Erick. Went out of his way to gain my business. My new favorite transplanted Texan! More

by Eberlin.gary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Erick Alava

May 05, 2023

Dallas Lease Returns responded

Congratulations on your new purchase, Gary! It's fantastic to hear that Erick provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Dallas Lease Returns, Gary.

April 28, 2023

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Employee Rating

This dealership is amazing from start to finish. Top shelf service all the way. It looks like an inside car candy store. All of the cars are quality cars and quality staff ready and willing to serve More

by briggettelpm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Nicholson

Apr 28, 2023

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Bobby, and it was a pleasure having you at the dealership. We appreciate your review!

April 21, 2023

Dealership Rating
Employee Rating

Kayla Bunch is the best saleswoman in the world! Absolutely amazing! Really is for her clients and never stops working to get the best deal! Thank you Dallas Lease Returns for the great experience, More

by Jeff smiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Al-Khafaji, Robert Schultz, Parveen Rajendran, Derrick Davis , Kayla Bunch, Jesse Leija

Apr 22, 2023

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

April 08, 2023

Dealership Rating
Employee Rating

Pete Hankins was awesome to work with. He provided us with many options and helped us narrow down our list. He listened to our needs and made sure we got the exact right cars for us. We More

by Z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Apr 09, 2023

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 31, 2023

Dealership Rating
Employee Rating

Edgar was awesome from day one. He understood exactly what I was looking for and he worked overtime to get be a killer deal. More

by Kumbiraimoretta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Silva

Apr 02, 2023

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

March 31, 2023

Dealership Rating
Employee Rating

Just purchased our 3rd vehicle from Afton Stark at Dallas Lease Returns! Can’t say enough about Afton. She makes the whole process seamless while providing A+ customer service. If you are looking to buy a More

by Beth.Merriam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Afton Stark

Apr 02, 2023

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 23, 2023

Dealership Rating
Employee Rating

Pete provides exceptional customer service and goes above and beyond to make sure your experience is top notch. DLR provides me with the best buying experience every time! More

by AndySAllen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Mar 27, 2023

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Pete delivered such a great experience!

March 16, 2023

Dealership Rating
Employee Rating

Great experience! I usually dread the entire process of getting a new vehicle. This was across the board the easiest time I’ve had. Sindy is helpful, accommodating an More

by Prestonpoolservice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sindy Fernandez

Mar 16, 2023

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sindy and our team, and we look forward to working with you again.

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