Kris Choros

Good dealership, the staff is good and friendly. Me and my husband felt comfortable dealing with them. Me and my husband felt comfortable dealing with them. More

by layla.taha78 Verified Customer Verified Customer

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Dear General Manager, I am writing to express my deep disappointment regarding my recent purchase of a 2026 Hyundai Kona from your dealership. When I purchased the vehicle, I was informed that there w disappointment regarding my recent purchase of a 2026 Hyundai Kona from your dealership. When I purchased the vehicle, I was informed that there was an open recall requiring a replacement part. I was told the repair would take approximately 10 days to two weeks before I could take delivery of the vehicle. Based on that information, I agreed to move forward with the purchase. Since then, I have received very little communication. I had to repeatedly contact the dealership myself just to ask for updates, and each time I received different or vague answers. Today, I visited the dealership in person seeking a clear timeline. Instead of receiving one, I was told that it could take another two or even three months before the vehicle would be available. Had I been told this before signing the paperwork, I would not have purchased this vehicle. Meanwhile, I have already started making loan payments and paying for insurance on a vehicle that I have never been able to drive. What was even more upsetting was the way I was treated during today’s visit. During a phone conversation with another manager, I was accused of “lying” when I was simply explaining what I had been told during the sales process. I also overheard the manager instructing another employee to “kick them out” if I did not calm down. Being spoken to this way, especially as a customer who is simply asking for honest information, was shocking and completely unacceptable. I understand that recall repairs can sometimes cause delays, and I do not blame the dealership for circumstances beyond its control. However, I do expect honesty, transparency, consistent communication, and respectful treatment. Unfortunately, none of those expectations have been met. I respectfully request that you review my experience, investigate how this situation was handled, and contact me as soon as possible with: * A clear and honest update regarding the status of my vehicle. * An explanation of why I was given conflicting information throughout the process. * A resolution that is fair, considering that I am paying for a vehicle I have not received. * A response regarding the unprofessional treatment I experienced during my visit. I hope your dealership values its customers and will take this complaint seriously. I look forward to hearing from you soon and hope we can resolve this matter professionally. More

by shah_eli_shah Verified Customer Verified Customer

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They're the best - handled the service and recall promptly, letting us know it would take a few hours. promptly, letting us know it would take a few hours. More

by m.levin Verified Customer Verified Customer

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The overall experience was okay, but could have certainly been better. There wasn't any discussion about the vehicles price, we showed interest in the vehicle and immediately the focus went into getting appr been better. There wasn't any discussion about the vehicles price, we showed interest in the vehicle and immediately the focus went into getting approval for financing and there was no further discussion once that was obtained. The Vehicle was also provided to us with less and half a tank of gas, which is never been my experience with purchasing a vehicle from any dealership. We also noticed, right after leaving the dealership that one of the sensors in the front was slightly detached and facing downward which has caused for it to alarm at unnecessary times. The light over the rear license plate has also since popped out, so it was never secured prior to leaving the dealership. We also requested that they look at repairing the passenger side rearview mirror, which they did, but they simply superglued it together and the quality was so poor the salesman even mentioned how he could visually see the glue that oozed out at the seam. Lastly, within the first week I have already had the Porsche stability management light come on causing for their to be acceleration issues while trying to merge onto the interstate which poses safety concerns. I have reached out to the dealership about my concerns, there has been no further communication or responses which is also concerning on how their business is conducted. I would like to mention that Kris Choros was very helpful when it came to discussing warranty options. The first options that we were presented with were obviously higher priced and it didn't seem like anyone really investigated further to try and secure us a better deal. Kris went the extra mile to get us longer coverage and at a better rate than what we were originally first offered. More

by jah33525 Verified Customer Verified Customer

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Mindy was amazing and the service was great. It was a pleasant experience and I’m glad I brought my car in It was a pleasant experience and I’m glad I brought my car in More

by skroeze Verified Customer Verified Customer

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Great dealership great service. Adrian Gonzalez and Kathy Critzer made sure I received good service . Adrian Gonzalez and Kathy Critzer made sure I received good service . More

by AIRTIX0798 Verified Customer Verified Customer

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Our experience at Gregory Hyundai was absolutely exceptional from beginning to end. After spending four days testing different vehicles and exploring our options, we can confidently say this dealers exceptional from beginning to end. After spending four days testing different vehicles and exploring our options, we can confidently say this dealership truly stands out because of its people. A huge and sincere thank you to Dan, our sales representative, who went above and beyond in every possible way. Dan was incredibly patient, attentive, knowledgeable, and never once made us feel pressured. He genuinely cared about helping our family make the best decision, and his dedication, professionalism, and servant-hearted attitude made the entire process enjoyable and stress-free. You can tell he doesn’t just sell cars—he builds relationships and creates trust. Gregory Hyundai is blessed to have someone like Dan representing their dealership. We also want to recognize Felix for his kindness, attentiveness, and support throughout the process. The entire team treated us with respect and care, always valuing our time and making us feel welcomed. And a very special thank you to Branko, the Financial Director. Branko made our experience truly unforgettable. The way he served us, guided us, and genuinely cared for our family was beyond anything we expected from a dealership experience. He made us feel valued, cared for, and important—not just as customers, but as people. His integrity, wisdom, professionalism, and personal attention are rare to find today. He is the kind of leader every dealership should hope to have. Because of this incredible team, buying our vehicle became more than just a transaction—it became an experience we will remember and talk about for years to come. If you are looking for a dealership that genuinely cares, serves with excellence, and treats people the right way, we highly recommend Gregory Hyundai. Thank you again, Dan, Felix, and Branko, for making this such a special experience for our family! More

by Cisneros Verified Customer Verified Customer

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EVERYTHING WENT SMOOTH TO TEST DRIVING THE CAR TO CREDIT APPLICATION TO PURCHASE. THE AGENT WAS VERY NICE. AND UNDERSTANDING. APPLICATION TO PURCHASE. THE AGENT WAS VERY NICE. AND UNDERSTANDING. More

by RAYMAN1014 Verified Customer Verified Customer

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INCOMPETENCE ! !! Worst Experience of my Life , took my car and left . Do Not come here for Service !! Worst Experience of my Life , took my car and left . Do Not come here for Service More

by Cfontanini Verified Customer Verified Customer

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We originally had a good experience until we had a few warning lights pop up on our 2026 vehicle we just purchased (with less than 20 miles on it). Turns out the vehicle had hidden damage and a possible a warning lights pop up on our 2026 vehicle we just purchased (with less than 20 miles on it). Turns out the vehicle had hidden damage and a possible accident that was no disclosed to us or reported to carfax. It appeared the damage was covered up and a camera/sensor was superglued back on under the bumper. We have been out a car over 2 weeks now due to this damage. More

by kngardet Verified Customer Verified Customer

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