Felix Fitzershtein

Felix was very responsive and went out of his way to help us find just what we were looking for. us find just what we were looking for. More

by rutschmanrichard Verified Customer Verified Customer

Report | Print

Felix was friendly and professional throughout the process. However, our purchase was fairly straightforward — I was looking for a used car for my son, and they had one we'd found online at a good pri process. However, our purchase was fairly straightforward — I was looking for a used car for my son, and they had one we'd found online at a good price. That said, I was disappointed by the additional fees. The documentation fee was explained away as something "all dealers charge," and then there was an Ikon Connect device on the vehicle. I asked twice about having it removed or waiving the charge, but was told that all their cars come with it and that even a salesperson buying from their own dealership would have to pay for it. Between the doc fee and the Ikon device, roughly $1,000 was added to the cost — a significant amount on a used car. What bothers me most is that my requests were dismissed without ever being escalated to a manager. I was already hours into the process and admittedly not in the best headspace to push back further, so I let it go. In hindsight, I wish I hadn’t. The experience has left me with some buyer's remorse. Despite having a Hyundai EV on my radar later this year, I won’t be returning to this dealership. A little more willingness to work with me on a reasonable request could have made all the difference. More

by JEIEHM Verified Customer Verified Customer

Report | Print

Felix is amazing! I had been working with another dealership for nearly six months with no real progress on securing a car. I reached out to a few other dealerships an I had been working with another dealership for nearly six months with no real progress on securing a car. I reached out to a few other dealerships and ended up connecting with Felix at Gregory Hyundai, and just one week later, I was driving off the lot in not only the exact car I wanted, but in the specific color combination I was hoping for as well. Felix and the entire team at Gregory Hyundai were fantastic to work with, and I couldn’t be happier with my experience. More

by Chris G. Verified Customer Verified Customer

Report | Print

Felix and the rest of the Gregory Hyundai team did an outstanding job in the purchase of my Hyundai Tucson. We were in and out in a reasonable timeframe. It was an enjoyable experience. outstanding job in the purchase of my Hyundai Tucson. We were in and out in a reasonable timeframe. It was an enjoyable experience. More

by jphmkleasing Verified Customer Verified Customer

Report | Print