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Kirk Long
25 Reviews
25 Reviews
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25 Reviews of Kirk Long
October 31, 2026
Everyone at Covert Cadillac was professional and great to work with. Made it easy throughout the car buying process. work with. Made it easy throughout the car buying process. More
by GMOHN
Verified CustomerOther Employees Tagged: Joey Garofalo, Ali Fawaz
October 31, 2026
A Covert customer for many years and really appreciate how they treat their regular customers. Had a warranty issue and Kirk Long got us a next day appointment and had us taken care of by noon the next da how they treat their regular customers. Had a warranty issue and Kirk Long got us a next day appointment and had us taken care of by noon the next day. Great service with available early schedule, correct diagnosis and the needed part in stock for a quick repair. In and out and done right. More
by B.PASSMORE
October 23, 2026
Excellent experience with a well-oiled organization. And the personnel are beyond reproach. 5 stars! And the personnel are beyond reproach. 5 stars! More
by jsjobe
Other Employees Tagged: Matt LeBlanc
October 23, 2026
Service team sadly doesn’t represent the Cadillac brand well. When issues come up continuously with a brand new car (4th time in less than 30 days from purchasing the vehicle) it was hard to find, and well. When issues come up continuously with a brand new car (4th time in less than 30 days from purchasing the vehicle) it was hard to find, and continues to be difficult, someone that owns the relationship and is genuinely concerned about the situation. Really poorly managed place. More
by Alastair.ojeda
Other Employees Tagged: Ira Clark, Adler Guinn, Matt LeBlanc
October 23, 2026
At COVERT Bee Caves Cadillac, Bee Cavers Cadillac and Kirk Long demonstrate that in customer service and in vehicle service uncommon Valor appears to be a commmon virtue. Semperfi!! Barry Wright Kirk Long demonstrate that in customer service and in vehicle service uncommon Valor appears to be a commmon virtue. Semperfi!! Barry Wright More
by semperfibhw
October 21, 2026
Working with Kirk was a great experience. Efficient, professional and prompt. He didn't give it on me on an issue I had with the truck that the service team couldn't find when I first brough Efficient, professional and prompt. He didn't give it on me on an issue I had with the truck that the service team couldn't find when I first brought it in. Did a ride along with me and felt saw her the same issue I reported and then escalated it to the service manager and we got it all taken care of More
by CLEONARD5
October 13, 2026
My 2020 Hyundai Sonata started having problems just ONE MONTH after purchase, and I have returned to this dealership SEVEN times. I can feel the managers’ frustration every time I return, but I would not k MONTH after purchase, and I have returned to this dealership SEVEN times. I can feel the managers’ frustration every time I return, but I would not keep coming back if the vehicle they sold me worked properly. I am not responsible for the problems with the car they sold me. On Monday, I spent SIX HOURS waiting with my two-year-old daughter, only to leave feeling humiliated and disrespected. The managers gave me inconsistent explanations about the repairs, and I was told documents inside my car had been lost. I also dispute the signature on a document concerning repair coverage because it does not match my signature. Thousands of dollars have been billed to my extended warranty, yet the problem remains unresolved. I have invoices and photos documenting my experience. I expect honesty, accountability, a properly repaired vehicle, and basic respect. After seven visits and months of stress, I believe future customers deserve to know what happened before deciding to purchase from this dealership. More
by Cindy Elias
Other Employees Tagged: Bryce Ishak, Edgar Rojo, Kay Mee, Matt Dow, Matt LeBlanc
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