Matt Dow

My 2020 Hyundai Sonata started having problems just ONE MONTH after purchase, and I have returned to this dealership SEVEN times. I can feel the managers’ frustration every time I return, but I would not k MONTH after purchase, and I have returned to this dealership SEVEN times. I can feel the managers’ frustration every time I return, but I would not keep coming back if the vehicle they sold me worked properly. I am not responsible for the problems with the car they sold me. On Monday, I spent SIX HOURS waiting with my two-year-old daughter, only to leave feeling humiliated and disrespected. The managers gave me inconsistent explanations about the repairs, and I was told documents inside my car had been lost. I also dispute the signature on a document concerning repair coverage because it does not match my signature. Thousands of dollars have been billed to my extended warranty, yet the problem remains unresolved. I have invoices and photos documenting my experience. I expect honesty, accountability, a properly repaired vehicle, and basic respect. After seven visits and months of stress, I believe future customers deserve to know what happened before deciding to purchase from this dealership. More

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2 days after we bought the used car, the battery died. Spent a couple of hundred bucks on that. Now, turns out they left a rodents nest around the engine and they chewed through some harness wires. Took Spent a couple of hundred bucks on that. Now, turns out they left a rodents nest around the engine and they chewed through some harness wires. Took more than a week and cost us 700 plus dollars to repair that. This despite having paid 5k for a "bumper to bumper" warranty and the fact that they "say" in writing that they checked the engine, battery, etc... before you buy the car. TAKE IT TO YOUR MECHANIC before finalizing your purchase from these guys. Or, better yet, don't purchase one from them in the first place. More

by PatrickCorrigandpm Verified Customer Verified Customer

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