Kim Wolfram | Page 115

Great Service We have a wonderful Service Advisor, Kim Wolfram. She is very helpful in getting our car in when it is convenient for us and the service is always g We have a wonderful Service Advisor, Kim Wolfram. She is very helpful in getting our car in when it is convenient for us and the service is always great. It is nice being able to work with one service advisor for both our car and truck. More

by TCLEMAS Verified Customer Verified Customer

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Professional and sincere I usually deal with Kim who is always friendly and kind mannered. The whole atmosphere in the service area is professional and sincere. Everyone is h I usually deal with Kim who is always friendly and kind mannered. The whole atmosphere in the service area is professional and sincere. Everyone is helpful. I feel like a valued customer to whomever I am talking. I am sure the fact that qualified mechanics are working on my car makes the service managers' jobs easier. After all, once I drive away the most important thing to me is my car was properly maintained. Cudos to the auto mechanics. More

by zigmundcyn Verified Customer Verified Customer

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Great I love Kim in service. Kim was super helpful and made me feel confident about getting my transmission fixed. She even took time to show me how to use I love Kim in service. Kim was super helpful and made me feel confident about getting my transmission fixed. She even took time to show me how to use the keyless entry on my car and took time to get the correct code for me. More

by LNICOLEE94 Verified Customer Verified Customer

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Leasing my 2016 Ford Escape I am extremely comfortable with my salesman, Dan Peters, when it was time to lease my new car, and it is a pleasure working with Kim Wolfram when I ne I am extremely comfortable with my salesman, Dan Peters, when it was time to lease my new car, and it is a pleasure working with Kim Wolfram when I need maintenance on my car/SUV More

by bb Verified Customer Verified Customer

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good job great job good coffee nice wash job keep the coffee going like to see the ranger back looking at use rangers or other small trucks great job good coffee nice wash job keep the coffee going like to see the ranger back looking at use rangers or other small trucks More

by KNOTTSRICK38 Verified Customer Verified Customer

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Knowledgeable staff Kim listens carefully to my concerns with my time in getting my car serviced & offers realistic windows & solutions, so I can plan my work day with a Kim listens carefully to my concerns with my time in getting my car serviced & offers realistic windows & solutions, so I can plan my work day with a little less stress in getting back and forth. She's friendly, knowledgeable & a caring customer-service rep. Also my "go-to" person. More

by PETROVIC_CHERYL Verified Customer Verified Customer

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service Service is always fast and complete. Service rep is helpful, friendly and courteous. I will be back for service of both of my cars when needed. Service is always fast and complete. Service rep is helpful, friendly and courteous. I will be back for service of both of my cars when needed. More

by gandcball Verified Customer Verified Customer

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Extraordinary I give this dealership the best rating on the scale, the customer service at this location COULD NOT POSSIBLY get any better. Not only that, but the o I give this dealership the best rating on the scale, the customer service at this location COULD NOT POSSIBLY get any better. Not only that, but the offers that Klaben provides are remarkable. It's ultimately idiotic to not at least consider this company. Danny Sawyer is extraordinary, I will never hesitate to recommend him. More

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Used Ford F-150 This is my second time buying a vehicle from Roscoe at Klaben Ford. We purchesed a new Ford Fusion in October. We needed a truck for my husband, we wa This is my second time buying a vehicle from Roscoe at Klaben Ford. We purchesed a new Ford Fusion in October. We needed a truck for my husband, we wanted to pay cash as we did not want another new car payment so I called Roscoe told him what we were looking for and what we wanted to spend. Now we live out of state so the idea of buying a new to us used truck from a different state then we live in was a bit scary but Roscoe did his best to rid our fears and found us a great truck!!! In Maryland you have to get an inspection on any car you title it is very long and intense and I was a little worried about it passing but Roscoe and everyone at Klaben assured us it would and guess what..we just got it inspected and the man who inspected it was very jealous of the truck, he said it was in amazing shape and was shocked that we bought it from a "northern" state. I can't say enough about everyone at Klaben they really know how to treat and take care of their customers and I would recommend everyone go so see them. Oh and on a side note my brother just went and bought a new Ford from Roscoe today..he really is great!! More

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My first service appointment I just recently took my car in for the first service appointment. My service advisor, Kim Wolfram, was very friendly and helpful during the whole proc I just recently took my car in for the first service appointment. My service advisor, Kim Wolfram, was very friendly and helpful during the whole process! She did a fantastic job coordinating my service appointment and keeping me updated on the other concerns I had about my vehicle. Great service! I appreciate all your help! More

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