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Kim Wolfram
1,204 Reviews
I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222
Read moreDealership Experience
17 yrs, 3 mos
Industry Experience
40 yrs, 2 mos
1,204 Reviews
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1204 Reviews of Kim Wolfram
April 11, 2016
Excellent Service Work Service Adviser Kim was on top of it keeping me informed and could not have been any better service and communication. Everything was more than perfec Service Adviser Kim was on top of it keeping me informed and could not have been any better service and communication. Everything was more than perfect. More
by JVARGA381
Verified Customer
April 10, 2016
Ford Escape - Klaben Service When my Ford Escape needs service I can always rely on Klaben Ford's trained and experienced service personnel to do the job right using quality compo When my Ford Escape needs service I can always rely on Klaben Ford's trained and experienced service personnel to do the job right using quality components. Their attitude addressing the service is one of concern from writing up the order to performing the service. Going to Klaben Ford assures me of reliable consistent service and gives me a well documented service record. Ford is well represented by Klaben Ford and I'm happy to be a Klaben Ford customer. More
by Mike G.
April 08, 2016
Doug Carter We would like to thank Rich Klaben for employing such a fantastic and caring individual in Doug Carter. We having been buying and leasing cars from D We would like to thank Rich Klaben for employing such a fantastic and caring individual in Doug Carter. We having been buying and leasing cars from Doug for about ten years now. His style of selling and follow -up on sales is unbeatable. Doug is more than just our salesman. He is a true, caring friend. He demonstrated this by staying in contact with us during a family illness. Thank you Doug and we look forward to doing business with you for many years to come. We would also like to thank Kim Wolfram in your service department. In all of our years in dealing with auto dealerships, Kim Wolfram is the BEST service tech that we have ever been associated with. She exceeds anyone else by far. Klaben is very lucky to have her. Rich & Kim Antal More
by RICHKIM
Other Employees Tagged: Doug Carter
April 08, 2016
Appointment The appointment went well . The installment was quick. The instruction of how to use the remote starter was very clear and good. I enjoyed my vis The appointment went well . The installment was quick. The instruction of how to use the remote starter was very clear and good. I enjoyed my visit to the service center. More
by WNICHOLS58BOSTON
April 07, 2016
Repair of the car's temperature system After Klaben Body Shop installed a new front bumper, the outside temperature gauge did not work. Steve Workman looked it over and referred me to Kim W After Klaben Body Shop installed a new front bumper, the outside temperature gauge did not work. Steve Workman looked it over and referred me to Kim Wolfram to have the car checked over. Very quickly the problem was identified and repaired. More
by HBGRITS
Other Employees Tagged: Steve Workman
April 07, 2016
Very happy with Klaben My service consultant Kim Wolfram always does a great job of taking care of my car. She is very aware that I have a busy schedule, and does a great jo My service consultant Kim Wolfram always does a great job of taking care of my car. She is very aware that I have a busy schedule, and does a great job of getting me in and out as quickly and efficiently as possible. More
by BRADWINGLER
April 06, 2016
The Works Oil Change Service I am a returning customer to Klaben for 20+ years. I stopped into the service department with a coupon for "The Works" for $19.95. What a great valu I am a returning customer to Klaben for 20+ years. I stopped into the service department with a coupon for "The Works" for $19.95. What a great value from Ford! Everything checked out fine, but the service technician recommended new front brakes totaling $423. The existing brakes are not end of life since they were installed in June 2014 and have less than 10,000 miles of use. More
by MIKE (from Ravenna, OH)
April 05, 2016
outstanding all persons involved with the services provided,consistently rise above expectations.I feel I am in good hands with knowledgable service staff that b all persons involved with the services provided,consistently rise above expectations.I feel I am in good hands with knowledgable service staff that begins with Kim Wolfram and finishes with all employees that have worked on my car. More
by SKBRIGHTMEADOWS
March 29, 2016
Kim serviced my car for a regular maintenance appointment. I keep coming back to Kim Wolfram to complete the service on my car, a Lincoln MKZ. Kim is excellent. She takes the time to explain everything to this I keep coming back to Kim Wolfram to complete the service on my car, a Lincoln MKZ. Kim is excellent. She takes the time to explain everything to this 85 year old lady customer. This last time, she found a tail light that needed fixing. It was still under warranty. I trust Kim and her knowledge of my car exclusively. More
by MAP
March 29, 2016
Very good. I have been going there for years and have always had quality service. Kim Wolfram has been my service advisor and has always done an excellent job. I have been going there for years and have always had quality service. Kim Wolfram has been my service advisor and has always done an excellent job. More
by MBROTSKY
Other Employees Tagged: Mike Cooney
