Kim Wolfram
Kim Wolfram at Klaben Ford Lincoln

Kim Wolfram | Page 113

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,204 Reviews

I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222

Dealership Experience

17 yrs, 3 mos

Industry Experience

40 yrs, 2 mos

5.0

1,204 Reviews

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1204 Reviews of Kim Wolfram

May 12, 2016

Dealership Rating
Employee Rating

SATISFIED Always a pleasure to visit this service center. Everyone is personable, very willing to take of you on a basis that seems more personal than business. More

by 1016DALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Joe French , Jason DeMarco, Mona was the primary one I worked with on the last visit. The others were in the past.

May 12, 2016

Dealership Rating
Employee Rating

Caring and Smart So nice to have a team that is there for you, no matter! Will definately return when our lease is up again God Bless and Good Health. More

by RCENCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Carter, Kenny King

May 08, 2016

Dealership Rating
Employee Rating

Great service experience Had to bring my 2014 Focus in regarding a recall, and was provided a rental during the time my car was being fixed. Great service. More

by Scott821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 03, 2016

Dealership Rating
Employee Rating

Reliable Ran various diagnostics to resolve. Prompt, thorough service providing me with all options and possible alternative solutions and costs. Kim Wolfram More

by Pl8ime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 27, 2016

Dealership Rating
Employee Rating

Excellent service I experienced excellent service when I brought my Escape in for service recently. Kim wolfram was very efficient and friendly and look forward to her More

by NEWPORTPAT
Quality Of Work
Price
Recommend Dealer
Yes

April 20, 2016

Dealership Rating

Thank you kim Thank you Kim for taking the time to make sure my rims were handled with care. I appreciate everything you do for me and my family. Thank you again! More

by tgiardina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 19, 2016

Dealership Rating
Employee Rating

Works ooilchange and tire rotation Same great service!!! Just as expected.I come exclusivly for my Escape service. The service department is one of the more important reasons I buy from More

by DGHENDERSHOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 17, 2016

Dealership Rating
Employee Rating

Professional, courteous, and friendly Greeted in a friendly manner, listened to concerns, gave a price for services to be performed, helped with a rental car, and kept in communication wit More

by oldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 14, 2016

Dealership Rating

Great Service Kim is an awesome service provider. She helps in any way possible and to keep your costs within your budget. Waiting area was under construction but More

by Workerbee12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 11, 2016

Dealership Rating
Employee Rating

Good service, Great people Great experience working with Kim who did some good detective work in diagnosing the problem and keeping me informed and also thanks to service manage More

by INAGUA12
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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