Kim Wolfram | Page 112

Fantastic Service Our service advisor Kim is outstanding!! We wouldn't take our vehicles anywhere else! We also buy all our tires here since we good price, great servic Our service advisor Kim is outstanding!! We wouldn't take our vehicles anywhere else! We also buy all our tires here since we good price, great service and free rotations. More

by Bob Verified Customer Verified Customer

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Why I keep coming back! I have been purchasing and had vehicles serviced from Klaben for more than 15+ years. Great customer service on the sales side and post sale, service I have been purchasing and had vehicles serviced from Klaben for more than 15+ years. Great customer service on the sales side and post sale, service side. Jeff Tetreault is my go to guy that makes purchasing a vehicle a no pressure experience for my self, friends and family that I send his way (and who have nothing but rave reviews about Klaben and Jeff). Jeff always makes sure that we get the vehicle we want...did I mention how easy the entire process was and how polite and patient "JT" is? He will go over the vehicle features,explaining any features in detail if you have any questions. I always get reminder cards about service deals and even got a personal phone call to wish me a happy birthday...that's how connected this team is. On the service side, you cant beat the customer service you get from the service team. I've dealt with most of the team over the years and witnessed that other customers get the same courteous experience....Klaben should be proud of their entire staff, and that's why I continue to come back! More

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Quick and friendly As always, Kim, my Service Tech was friendly and worked quickly to get my vehicle in and out. It's good to know that they feel my time is valuable to As always, Kim, my Service Tech was friendly and worked quickly to get my vehicle in and out. It's good to know that they feel my time is valuable too. Great price with all the discounts available too. More

by Bookbug1125 Verified Customer Verified Customer

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Excellent, over-and-above service! Had purchased a used 2005 Toyota Camry from Klaben Ford/Lincoln in Kent. Time came for an oil change and was planning a trip to Florida. As a serious Had purchased a used 2005 Toyota Camry from Klaben Ford/Lincoln in Kent. Time came for an oil change and was planning a trip to Florida. As a serious procrastinator, I waited until the week before the trip to schedule maintenance. Kim at Klaben service said they were booked up til the following week. Told her about my trip and she got me scheduled for 2 days later. Took car in for scheduled maintenance and a leaky water pump was discovered so I had to leave the car, as they didn't have the part on hand. Kim handled the entire situation, called me to keep me updated. Extremely nice and pleasant lady! My car was fixed the next day and ready for my trip to Florida. I feel Klaben's service center went over and above to get me scheduled last minute, totally keeping my needs in mind with my upcoming trip, and did a thorough job of checking out my car and found the mechanical defect (there were no symptoms of the leak). I honestly can say I have never been treated so kindly by a service center, especially one who does such high volume. I had considered taking my Toyota only to a Toyota dealer for maintenance, but I am glad I went to Klaben Ford service and will continue to use their service to maintain my car. A special Thank You to Kim for an excellent experience! More

by MAGMED62 Verified Customer Verified Customer

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Always Satisfied We drive to Klaben for the service. We are personally convinced that no other dealership can provide the care, treatment and overall vehicle service w We drive to Klaben for the service. We are personally convinced that no other dealership can provide the care, treatment and overall vehicle service which they consistently provide. Kim Wolfram is our primary service care associate. She is not only personable but very knowledgeable. The wife and I can't say enough accolades about Kim or about the Klaben service. Suffice it to say we simple will not go anywhere else. More

by DEANDAY1088 Verified Customer Verified Customer

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Oil Change and Speaker work Took my truck in for an oil change and an issue about the front driver's side speaker. They replaced the speaker and had the oil change done quick an Took my truck in for an oil change and an issue about the front driver's side speaker. They replaced the speaker and had the oil change done quick and painlessly. Great job. More

by jfilm706 Verified Customer Verified Customer

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great service at affordable prices got done what i needed and got a super price always deal with klaben and kim never go anywhere else klaben takes care of all my needs got done what i needed and got a super price always deal with klaben and kim never go anywhere else klaben takes care of all my needs More

by SUDDENSAM1940 Verified Customer Verified Customer

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Pleasant experience as always! As always an enjoyable experience having my ST serviced at Klaben, Kim Wolfram is a great asset having her in your employment! Her knowledge and atten As always an enjoyable experience having my ST serviced at Klaben, Kim Wolfram is a great asset having her in your employment! Her knowledge and attentiveness as a service advisor is second to none! More

by jerwasup Verified Customer Verified Customer

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Met expectations Doug Carter picked up and dropped off my car at work which is a big help with my busy schedule. Kim made service recommendations without pressure. Doug Carter picked up and dropped off my car at work which is a big help with my busy schedule. Kim made service recommendations without pressure. More

by RAMOHLER Verified Customer Verified Customer

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My Lincoln From sales to service everyone has been great Good deal on the car and great help on the recall that turned into a savings on oil change and tire rot From sales to service everyone has been great Good deal on the car and great help on the recall that turned into a savings on oil change and tire rotation that we didn't know we had thanks to Kim?😉 More

by JEFF532 Verified Customer Verified Customer

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