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Kim South
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Kim South
Service BDC Representative
Jim Ellis Buick GMC Mall of GA
3600 Buford Drive
Buford, GA 30519
28 Reviews
Dealership Experience
5 yrs, 9 mos
28 Reviews
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28 Reviews of Kim South
November 21, 2024
Service here was nothing short of amazing. I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They said may take 4hrs, was done in 2hrs. Got my keys and off we went. I came here after a horrible experience at Rick Hendrick GMC in Duluth where they cant even return phone calls let alone say a part is on back order and somehow Jim Ellis had it in 1day. More
by DIXIT
Verified CustomerOther Employees Tagged: Ron Gay, Ed Barnes, Anna Rogers, Christie Ledbetter, Rina Centeno, Brandon Cannon, Charles Prayor, Tom Floystrop
November 15, 2024
Literally everything you need from a service department. Easy, fast, friendly. I love them here. Easy, fast, friendly. I love them here. More
by MARGARITA.S.VALDEZ
Other Employees Tagged: Ron Gay, James Stecker, Anna Rogers, Christie Ledbetter, Rina Centeno, Nick Rose, Melissa Toole, Charles Prayor, Tom Floystrop
November 01, 2024
Not the best recent experience …might be going to another location for services and future car purchasing. location for services and future car purchasing. More
by Guilbeauty97
Other Employees Tagged: Ron Gay, James Stecker, Anna Rogers, Christie Ledbetter, Rina Centeno, Nick Rose, Melissa Toole, Charles Prayor, Tom Floystrop
August 23, 2024
James went above and beyond to not only get my truck fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on poin fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on point. He kept me informed every step of the way. I’m new to the area and will only be taking my GMC to James at Jim Ellis GMC for all its future needs. I’d definitely recommend them to anyone I know in need of great quality service. More
by Courtney S
Other Employees Tagged: Ron Gay, James Stecker, Anna Rogers, Christie Ledbetter, Rina Centeno, Nick Rose, Melissa Toole, Charles Prayor, Tom Floystrop
June 06, 2024
Very professional Got me in at a reasonable time and got me out at a very reasonable time with no problem me out at a very reasonable time with no problem More
by ANGELW33
Other Employees Tagged: Ron Gay, Ed Barnes, Anna Rogers, Christie Ledbetter, Rina Centeno, Nick Rose, Brandon Cannon, Charles Prayor, Tom Floystrop
January 17, 2024
As long as Ed Barnes is a service advisor at Jim Ellis, I will enjoy having my vehicles serviced there. Ed is a very knowledgeable and friendly employee who makes every experience enjoyable will enjoy having my vehicles serviced there. Ed is a very knowledgeable and friendly employee who makes every experience enjoyable More
by JULES22LANGLEY
Other Employees Tagged: Ed Barnes, Nick Rose
January 17, 2024
Excellent services! My car was fixed fast. The waiting area is comfortable and the coffee is delicious. My car was fixed fast. The waiting area is comfortable and the coffee is delicious. More
by Lidice Valeriano
Other Employees Tagged: Ron Gay, James Stecker, Anna Rogers, Christie Ledbetter, Nick Rose
November 22, 2023
The Quality of Service has diminished tremendously. 3 cars and now I am thinking about leaving due to mishandling of basic communication between service tech and customer. The new service Tech is the w 3 cars and now I am thinking about leaving due to mishandling of basic communication between service tech and customer. The new service Tech is the worst I have seen. Misguiding customers, talking down to other Jim Ellis Team members, and just is not engaged with any empathy for the customer. Just had a terrible experience and when I came back to discuss the issues. Instead of taking time to review my last service a couple of days ago, Tom decided to guess at all the work that was completed and was totally wrong. Everything he was saying I. Was telling the other Jim Ellis team member, that is not correct. The look I got from Tom was not good. If he only taken my phone number and reviewed my file. This is how far Jim Ellis service department has diminished. After speaking with the Service Manager, Nick Rose, it really gave me hope that there is a person in leadership that get it. Thanks for the Opportunity More
by BIGBOIWRIGHT
Other Employees Tagged: Nick Rose , Tom (Jim Ellis Mall of Ga)
October 17, 2023
Fast and efficient service. Car completed as promised. I highly recommend Jim Ellis Buick GMC. Car completed as promised. I highly recommend Jim Ellis Buick GMC. More
by owenscalvin
Other Employees Tagged: Ron Gay, James Stecker, Ed Barnes, Anna Rogers, Christie Ledbetter, Rina Centeno, Nick Rose
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