Kim Moore
Kim Moore at Family Ford of Enfield
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Kim Moore

parts manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
53 Reviews
4.8

53 Reviews

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53 Reviews of Kim Moore

December 08, 2024

Dealership Rating
Employee Rating

Professional, courteous, and went out of their way to make sure that I wasn’t without my vehicle longer than was required. More

by Gig4923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers

Dec 08, 2024

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 15, 2024

Dealership Rating
Employee Rating

The people are very friendly and the people are very easy to work with. The dealership is very clean . I always get very good friendly service. Myself and my car are treated with respect. I'm always k More

by CHRYSLERMB300
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Nov 15, 2024

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 06, 2024

Dealership Rating
Employee Rating

Been coming here since it was Enfield Ford. Never had an issue with anyone I’ve dealt with. Greg is the only service advisor I will go to! Truth be told the entire service advisor staff are gre More

by Matt
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers , Tom in parts

Nov 07, 2024

Family Ford of Enfield responded

Thank you for your business and this review, Matt. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 05, 2024

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I feel the deals that I’ve gotten could have been better, think I could have paid less and gotten more for trade ins. Everything else has been great! More

by STURGISGODA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 07, 2024

Family Ford of Enfield responded

Thank you for taking the time to leave us this feedback. We'll be sure to share your comments with our crew.

July 31, 2024

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Service is always top shelf. Agnes always treats me well. Gave me good advice too. More

by J B Stern
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2024

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Agnes and our team here at Family Ford of Enfield.

June 18, 2024

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The recall service on my 2024 Ford Maverick was done in a timely fashion. With no issues. Great service and staff. More

by Kevin364
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 19, 2024

Family Ford of Enfield responded

Kevin, Thank you so much for your excellent service review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be positive. Please don't hesitate to reach out if you need anything else.

May 05, 2024

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Employee Rating

Went out if their way to get us a back ordered part. The time from start to complete was be week. More

by DOFSURYK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

May 06, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

April 21, 2024

Dealership Rating
Employee Rating

Very easy time dealing with the service department. Lots of information keeping me in touch with the vehicles repair. When it was finished, they were prompt and courteous. Truck runs beautiful. More

by Stan.fijalkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Family Ford of Enfield responded

Hi Stan: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

April 06, 2024

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Employee Rating

The staff was excellent and the work was just fine . I would recommend Family Ford in the future. More

by fppeg@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 11, 2023

Dealership Rating
Employee Rating

Great service. Always very knowledgeable. Nice person to deal with. Just another exceptional member of Family Ford of Enfield. More

by alicebrady60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2023

Family Ford of Enfield responded

Alice, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

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