Kim Moore
Kim Moore at Family Ford of Enfield
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Kim Moore

parts manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of Kim Moore

March 19, 2025

Dealership Rating
Employee Rating

Fast service. Exactly as ordered recommend service department. Have been using them for years. Great More

by grandantiquity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2025

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

March 07, 2025

Dealership Rating
Employee Rating

I think very highly of all the people that work there and is why I have been going there fir Service and purchasing for the past 28 yrs. And they have Really good Technicians More

by CRAIGMX204
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 07, 2025

Family Ford of Enfield responded

Craig, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

January 31, 2025

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Always a good experience going there. Have been going thrre for many many yrs and will continue to do so More

by CRAIGMX204
Service Price Transparency
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Recommend Dealer
Yes
Feb 01, 2025

Family Ford of Enfield responded

Thank you for your business and this review, Craig. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 08, 2024

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Professional, courteous, and went out of their way to make sure that I wasn’t without my vehicle longer than was required. More

by Gig4923
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers

Dec 08, 2024

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 15, 2024

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The people are very friendly and the people are very easy to work with. The dealership is very clean . I always get very good friendly service. Myself and my car are treated with respect. I'm always k More

by CHRYSLERMB300
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Nov 15, 2024

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 06, 2024

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Employee Rating

Been coming here since it was Enfield Ford. Never had an issue with anyone I’ve dealt with. Greg is the only service advisor I will go to! Truth be told the entire service advisor staff are gre More

by Matt
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers , Tom in parts

Nov 07, 2024

Family Ford of Enfield responded

Thank you for your business and this review, Matt. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 05, 2024

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Employee Rating

I feel the deals that I’ve gotten could have been better, think I could have paid less and gotten more for trade ins. Everything else has been great! More

by STURGISGODA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 07, 2024

Family Ford of Enfield responded

Thank you for taking the time to leave us this feedback. We'll be sure to share your comments with our crew.

July 31, 2024

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Employee Rating

Service is always top shelf. Agnes always treats me well. Gave me good advice too. More

by J B Stern
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Agnes and our team here at Family Ford of Enfield.

June 18, 2024

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Employee Rating

The recall service on my 2024 Ford Maverick was done in a timely fashion. With no issues. Great service and staff. More

by Kevin364
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 19, 2024

Family Ford of Enfield responded

Kevin, Thank you so much for your excellent service review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be positive. Please don't hesitate to reach out if you need anything else.

May 05, 2024

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Employee Rating

Went out if their way to get us a back ordered part. The time from start to complete was be week. More

by DOFSURYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

May 06, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

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