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Kim Kelly Lujan
Kim Kelly Lujan at Norm Reeves Honda Superstore Cerritos

Kim Kelly Lujan

AAA Fleet Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

5.0
174 Reviews
5.0

174 Reviews

Write a Review

174 Reviews of Kim Kelly Lujan

January 27, 2025

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Kim Lujan was super helpful, efficient with the paperwork, and very knowledgeable and personable. She was easy to work with and made the process as seamless as possible. More

by jamesandlisaso
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Recommend Dealer
Yes
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Jan 27, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, James and Lisa! We're pleased to read that Kim helped you out and made you feel ready to take the plunge. If you decide that you'd like to add accessories, please let us know. Thank you!

January 23, 2025

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Large inventory of cars, sales people were helpful. We really appreciated the attentiveness of the final sales manager who worked with us. More

by m31va
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neal Abolssedgh

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Jan 24, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We're glad that you were satisfied with the number of choices you found and that our sales staff lent you a hand during the car-buying process. Please let us know what we can do to make your next visit (maybe your first service appointment) a five-star experience. Thank you!

January 14, 2025

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Happy to say I had another great experience with Norm Reeves Honda. Kim was a delight to work with and made car shopping such an easy process. More

by dabenitez
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spall Tanvir

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Jan 15, 2025

Norm Reeves Honda Superstore Cerritos responded

We wish you the very best of luck with your like-new Honda! Hondas last the test of time so we think you'll be enjoying the ride for many years to come. We will pass on your compliments to Kim. Thank you, and feel free to schedule your next visit online!

January 14, 2025

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Anthony Ortiz is the best, what can I say . ..EXCEPTIONAL SERVICE TO THE POINT. Always, provides a report of what needs to be done next on your car and works to obtain the brst plan to keep t More

by argentinatuti6414
Recommend Dealer
Yes

Other Employees Tagged: Anthony Ortiz

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Jan 15, 2025

Norm Reeves Honda Superstore Cerritos responded

Anthony will be thrilled to read this review! We appreciate you leaving this exceptional feedback and that you valued the report of what he deems should be next for service. Thanks for choosing us, and we're here when you're ready for your next service appointment. Feel free to schedule it online!

January 02, 2025

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Excellent expirience, Kim was super knowledgeable and able to provide all the information needed. The overall process was very smooth More

by skylandsrv
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Recommend Dealer
Yes
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Jan 02, 2025

Norm Reeves Honda Superstore Cerritos responded

We wish you the very best with your new Honda! Sounds like Kim made sure that you were well-informed before you took the plunge. Thanks for putting your trust in us, and if you decide you want to add accessories, we would be happy to show you what's available!

December 27, 2024

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Employee Rating

On time for the service and accommodating. You can refer them for their good service. More

by Mary Ann
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Service Time
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Recommend Dealer
Yes
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Dec 30, 2024

Norm Reeves Honda Superstore Cerritos responded

Mary Ann, we appreciate this feedback on your service visit! Our service team takes pride in keeping your vehicle in top shape. We’re glad we could make the process smooth and efficient for you!

October 31, 2024

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On time delivery, gives rides ,pleased with the service and work they do. Easy to schedule service. Wish they could give an exterior car wash with service More

by saravasnananaramasamy4689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd, Linda Ly, Jose Sanchez, Allen Nouri, Ty Trieu, Francisco Garduno, Samantha Alejo, Mike Porter , Alex Atienzo

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Oct 31, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate all the feedback, saravasnananaramasamy4689! Sounds like we hit all the marks for great service and will consider your other suggestions. Thanks for stopping by, and please let us know when you need a future service appointment for your Honda!

October 22, 2024

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Employee Rating

Excellent hassle-free experience during the entire lease process from Kim Kelly Luan and George Habib (finance)!!! More

by keith.cruse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Habib/Finance: Excellent Service

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Oct 22, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind review! We’re thrilled you had a great experience with us. Be sure to stop by again for any of your car needs.

October 11, 2024

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Very knowledgeable ,made the buying car experience enjoyable and easy. Will recommend my friends to buy from there More

by victorschooling
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 14, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing us and for the 5-star feedback! We’re always happy to assist.

October 10, 2024

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Kim always provides great service. Everyone at the dealership are always nice and take care of us. More

by fabian.vasquez41
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 11, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so happy to see your 5-star rating! We look forward to serving you again in the future.

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