Kim Kelly Lujan
Kim Kelly Lujan at Norm Reeves Honda Superstore Cerritos

Kim Kelly Lujan | Page 13

AAA Fleet Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

5.0
194 Reviews
5.0

194 Reviews

Write a Review

194 Reviews of Kim Kelly Lujan

October 08, 2016

Dealership Rating
Employee Rating

The best sales person that I've ever worked with. Kim Lujan was very helpful. She did everything to help me get a lease. I was already losing hope that day but she told me the good news that Honda is More

by TessG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2016

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing, Tess! Glad to hear you had a 5-star visit with Kim and the Norm Reeves Honda Superstore Cerritos team. Congrats on the new ride - here's to many smooth miles to come. Appreciate you and your sister choosing us time and time again - see you again down the road! Take care! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

September 07, 2016

Dealership Rating
Employee Rating

Excellent! Satisfied! Good job! Great deal! Kim Kelly gave us a good deal with the car we want together with Harvey and Ramzi (finance manager). Me and my mom wo More

by mayca65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harvey, Ramzi

Sep 07, 2016

Norm Reeves Honda Superstore Cerritos responded

Thank you for your review! We're glad you had such a great experience with Kim and she was able to help you with your new car.

Sep 12, 2016

Norm Reeves Honda Superstore Cerritos responded

Happy to hear this! Glad you had a 5-star experience shopping with Kelly and Ramzi. On behalf of everyone at Norm Reeves Honda Superstore Cerritos - congratulations to you and your mom. Hope to see you again down the road! Take care! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

August 30, 2016

Dealership Rating
Employee Rating

Great Service Hassle-free car buying experience. Helped me pick out the right car for me and I absolutely love it. Made sure I knew what I was driving off with! Not More

by Nikko Gonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 22, 2016

Dealership Rating
Employee Rating

Great experience for first car buyer Kim Kelly helped me purchase my first new car and I couldn't have asked for a better experience! My family is a Toyota family but I couldn't be happie More

by caladage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Spall

Aug 23, 2016

Norm Reeves Honda Superstore Cerritos responded

Wonderful to hear - congratulations on your first new car! We know it can be an overwhelming experience - glad Kim and the team was there to help. You can always count on us. Here's to many fun, smooth miles ahead in your Honda Fit! Take care! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

August 21, 2016

Dealership Rating
Employee Rating

Great experience ...I was very Happy how Kim and Joe did everything possible for me to get my first honda accord..😀😀😀 Very friendly and great service.. More

by Lizzy14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gutierrez

Aug 23, 2016

Norm Reeves Honda Superstore Cerritos responded

Appreciate the kind feedback Lizzy! Here's to many fun, smooth miles ahead - you can always count on us! Take care! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

July 26, 2016

Dealership Rating
Employee Rating

Thank you!!! Great experience!!!!! Got a 2016 Honda accord sport and Joe Gutierrez and Kelly were very helpful and made the processes fast and easy. Thank you !!! More

by Ingrid4882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gutierrez

June 30, 2016

Dealership Rating
Employee Rating

Great customer service Joe was great I just purchased my first new vehicle 2016 and Joe was great helping me get all my stuff together..very helpful and patient with me... More

by Jeannette Salcedo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gutierrez

June 05, 2016

Dealership Rating
Employee Rating

Amazing! Kim Kelly is the best! I was looking for a Honda Accord Touring with Honda Sensing, so I called Kim at Norm Reeves. I met with Kim that afternoon. The More

by Efrain1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2016

Norm Reeves Honda Superstore Cerritos responded

On behalf of Kim and the entire Honda Cerritos team, I thank you for leaving such a glowing review! Glad you had a 5-star experience shopping with us. Congratulations on your new Accord - here's to many smooth miles ahead. You can always count on us. Take care - Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

May 03, 2016

Dealership Rating
Employee Rating

Best customer service!!! Joseph Gutierrez is the man! He is great, very accommodating and friendly. I forgot important things from my traded car and he was able to provide me More

by Mervs26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gutierrez

May 04, 2016

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your feedback! It is reassuring to know that Joseph and Kim provided you with a friendly, straightforward, and welcoming shopping experience. Norm Reeves Honda’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook to gain access to our exclusive specials. Best, Vince Marquez General Manager | 562-405-3755 | vmarquez@normreeves.com

May 02, 2016

Dealership Rating
Employee Rating

BEST VEHICLE PURCHASE EXPERIENCE WE HAD!!!!!!!! Kim Kelly at Norm Reeves Honda in Cerritos is so helpful, friendly, experienced and trustworthy. What she quoted me for my new 2016 CRV EX over the More

by renetrejohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2016

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Kim is an asset to Norm Reeves Honda and it is encouraging to hear that they impressed you by delivering our trademark fast, friendly, and knowledgeable service. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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