Kim Kelly Lujan
Kim Kelly Lujan at Norm Reeves Honda Superstore Cerritos

Kim Kelly Lujan

AAA Fleet Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

5.0
168 Reviews
5.0

168 Reviews

Write a Review

168 Reviews of Kim Kelly Lujan

October 31, 2024

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Employee Rating

On time delivery, gives rides ,pleased with the service and work they do. Easy to schedule service. Wish they could give an exterior car wash with service More

by saravasnananaramasamy4689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate all the feedback, saravasnananaramasamy4689! Sounds like we hit all the marks for great service and will consider your other suggestions. Thanks for stopping by, and please let us know when you need a future service appointment for your Honda!

October 22, 2024

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Excellent hassle-free experience during the entire lease process from Kim Kelly Luan and George Habib (finance)!!! More

by keith.cruse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Habib/Finance: Excellent Service

Oct 22, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind review! We’re thrilled you had a great experience with us. Be sure to stop by again for any of your car needs.

October 11, 2024

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Very knowledgeable ,made the buying car experience enjoyable and easy. Will recommend my friends to buy from there More

by victorschooling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing us and for the 5-star feedback! We’re always happy to assist.

October 10, 2024

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Employee Rating

Kim always provides great service. Everyone at the dealership are always nice and take care of us. More

by fabian.vasquez41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so happy to see your 5-star rating! We look forward to serving you again in the future.

October 10, 2024

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Everyone was professional and nice and went out of there way to assist me with my purchase. More

by Jo4jar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Norm Reeves Honda Superstore Cerritos responded

We're thrilled you had a 5-star experience! Please visit us again whenever you’re in the market.

September 30, 2024

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Employee Rating

Always professional and no pressure! Facility is clean and beautiful! Everyone is so nice! I have purchased many cars from this dealership and referred my family and friends! I won’t More

by mikemonell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

Sep 30, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so pleased to see your 5-star review! If you ever need anything, we’re just a call away.

September 28, 2024

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They have a huge car selection. Very helpful and nice employees. Quick and easy transaction. They made me feel like a part of Honda family from the start. Got the car I wanted and l More

by jadcanos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris from finance department

Sep 30, 2024

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating made our day! We look forward to serving you again soon.

September 20, 2024

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Employee Rating

I was given very good service by Kim Kelly Lujan. She quoted me an out the door price and it didn't go up. More

by nealedavis72
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 23, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a 5-star experience! Please don’t hesitate to contact us if you need anything.

September 15, 2024

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Employee Rating

Kimberly Kelly Lujan and Amir Fanous are professionals. Kimberly provided photos of car and provided information regarding car. Amir processed paperwork in timely manner. More

by dvmares1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amir Fanous

Sep 16, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to see your 5-star review! Let us know if there’s anything more we can do for you.

September 12, 2024

Dealership Rating
Employee Rating

Fast and easy, honored AAA advertising, good people. Sales lady actually answered the phone on her personal phone and at her house at after 9:00pm. More

by staytonpower
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2024

Norm Reeves Honda Superstore Cerritos responded

We're here to go the extra mile for customers like yourself! Thanks for repaying us with this awesome review!

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