Kevin Singh | Page 17

I came in to do an oil change and a tire rotation with speed balance. Waiting time was about 2hrs and change, on a Friday, but to be expected. Once the service was completed, I was handed the paper work a speed balance. Waiting time was about 2hrs and change, on a Friday, but to be expected. Once the service was completed, I was handed the paper work and directed to go online to pay for the service, upon looking over the paperwork, I’ve read the concerns regarding my aftermarket rims not having hub centric rings, I was not verbally told about this and if it’s an issue to take care of as soon as possible. I had to go to Google and do my research on this, so I’ve ordered the rings and will have that installed to my rims. It would’ve been nice if Honda could’ve inform me of options and also supplying me fitment dimension so I may get the correct sizes. I get that they’re aftermarket but from a professional standpoint, I’d want them to inform customers the little details. Now about the tire rotation. I am aware after a tire rotation, the driving feedback will feel a bit rough for the next 50ish miles. I am starting to feel a rough feel when I’m applying breaking pressure, is this due to the tires being swapped from the back to the front? It feels more like my break pads are grazing on the rotors, even without my foot on the gas or break. My rotors, pads and brake fluid was changed 3,000 miles before this service, with oem pads and rotors from Honda’s website. I will have my trusted mechanic to look into this and make sure, nothing was done wrong after getting serviced. Overall, This Honda service staff are friendly, and I understand after a long week, we all wish to have a easy day, but I’d like my concerns to be told before I am to pay for my services. No one can assume that we have expert knowledge of our cars parts. More

by J M. Verified Customer Verified Customer

Report | Print

Best person he got me in an out in a timely fashion. Will recommend Alex again Will recommend Alex again More

by Sheena6592 Verified Customer Verified Customer

Report | Print

It's pretty fast and fluid and they pretty much know what they are doing they are doing More

by Aceflames135 Verified Customer Verified Customer

Report | Print

This is our 3rd car from Honda of valley stream, and 9th car from Gary Lin. Great sales! car from Gary Lin. Great sales! More

by changluigi Verified Customer Verified Customer

Report | Print

Great service, very professional. My car was done on time as promised. Evryone was very helpful. My car was done on time as promised. Evryone was very helpful. More

by iwonahirsz Verified Customer Verified Customer

Report | Print

Dealership staff are very professional, service didn’t take too long, building is a nice and clean. take too long, building is a nice and clean. More

by cloveym Verified Customer Verified Customer

Report | Print

Very informative and helped me out with my problems with my vehicle. And was very attentive to my vehicle as well my vehicle. And was very attentive to my vehicle as well More

by ENOGED Verified Customer Verified Customer

Report | Print

My experience was good I have no complaints, the wait was okay I just slept the time that I waited. okay I just slept the time that I waited. More

by LATYRA32 Verified Customer Verified Customer

Report | Print

My first experience at Valley Stream Honda was great. Your staff is very professional and both courteous and friendly. The work done was great. Thank you all! Your staff is very professional and both courteous and friendly. The work done was great. Thank you all! More

by godknwsu2 Verified Customer Verified Customer

Report | Print

Well run dealership. Comfortable atmosphere for customer. Was told it would take 2 hours for my service and that is what happened. Comfortable atmosphere for customer. Was told it would take 2 hours for my service and that is what happened. More

by frankcaputo7 Verified Customer Verified Customer

Report | Print