Kevin McKinnon

Kevin Customer Service was great, I love the courtesy service. I highly recommend going to Randell Reed Ford for your service work. service. I highly recommend going to Randell Reed Ford for your service work. More

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Great place. Salesman, Derrick was wonderful. Finance went well. Delivery of vehicle was flawless. Communication is ongoing. I love my Explorer. It’s just what I Salesman, Derrick was wonderful. Finance went well. Delivery of vehicle was flawless. Communication is ongoing. I love my Explorer. It’s just what I wanted. More

by Susan Verified Customer Verified Customer

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Ordered a part to be placed in/ on my truck- Ford-F150 Raptor- was told my old part would not fit as they updated that part- Bed Extender. The new part was installed incorrectly and does not fit either- Raptor- was told my old part would not fit as they updated that part- Bed Extender. The new part was installed incorrectly and does not fit either- ??? More

by DRARMSTRONG Verified Customer Verified Customer

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Planet Ford is the best of the best! I will only buy my vehicles from Planet Ford, no one else compares I will only buy my vehicles from Planet Ford, no one else compares More

by ERICA.RICO Verified Customer Verified Customer

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I have a 2024 tremor with 8172 miles that I am scared to drive, one in case this issue damages my truck and two will it leave me stranded. It started giving a powertrain malfunction/reduced power notificati drive, one in case this issue damages my truck and two will it leave me stranded. It started giving a powertrain malfunction/reduced power notification on the app. on 6-24-25 and continues to this day. the first time it went in they cleared it and said it was a glitch. Needed me to leave it but had no loaners. Went back again and was told it is a problem with the shifter and not to fold it down or it may not come back up. I can not afford to not have a vehicle and you can not provide a loaner. I need this fixed and hope that driving it does not cause any long term damage. I really want to add the super charger to tis truck as Kevin McKinnon sold me on wanting one but with this service why would I? More

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Extremely knowledgeable staff in all aspects. Whether it was sales, service and financing. They know their products and also have a very large inventory. Our salesman Joey Cardona helped us thru Whether it was sales, service and financing. They know their products and also have a very large inventory. Our salesman Joey Cardona helped us thru the process. He followed up with us even after the sale, and we are purchasing another vehicle because of this. More

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Had my oil changed and service was great. Everyone was very nice and they got me in and out quickly. Everyone was very nice and they got me in and out quickly. More

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The dealership sold me a truck with a transmission issue and were no help.they kept telling me the same thing and there costumer service was one of the worst I have experienced from a dealership and were no help.they kept telling me the same thing and there costumer service was one of the worst I have experienced from a dealership More

by guillermojasso667 Verified Customer Verified Customer

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Exelent service I recommended planet ford humble tx I give 5 stars the personal is very friendly give 5 stars the personal is very friendly More

by AUDEN_GUEVARA Verified Customer Verified Customer

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Great service and completed on time. Keep up the good work and I’ll continue to have all my services there. Keep up the good work and I’ll continue to have all my services there. More

by GARY.RYAN Verified Customer Verified Customer

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