Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue
Read moreDealership Experience
23 yrs, 7 mos
Industry Experience
32 yrs, 7 mos
Specialties & Trainings
Nissan Award of Excellence Platinum Award winner
Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan
1,266 Reviews
Write a Review1266 Reviews of Kevin Massey
January 19, 2025
unable to diagmostic the issue with my Nissan quest . did not take the time for a proper diagnostic did not take the time for a proper diagnostic More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
January 19, 2025
The service at Lokey Nissan is always professional and exceptional..they are friendly and get the job done exceptional..they are friendly and get the job done More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
January 18, 2025
Excellent , fast and efficient service agent. The mechanic was amazing as well. Thank you very much The mechanic was amazing as well. Thank you very much More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
January 18, 2025
On December 18,2024 my car was dead. AAA gave me a boost and recommended I go directly to a Nissan dealership. I went, sat for about an hour than was advised the battery was fine, yet if AAA gave me a boost and recommended I go directly to a Nissan dealership. I went, sat for about an hour than was advised the battery was fine, yet if I left it overnight they would recheck it in the morning. I called around 11AM, was told the service advisor wasn’t answering her call, they would email her. 2 calls later last one about 3:45pm the same. I asked to speak with a manager, found service advisor.was off for the day, my car was fine. 2 weeks later the same thing happened. This time I didn’t go to the dealership, as I lost faith. Problem diagnosed as a loose terminal as lots of corrosion on the other. Cleaned and tightened battery jumped. So did Lokey really do more than point a probe and nothing more on 12/18/24. I feel that mechanic knowing they weren’t going to $$$ blew it off and did nothing. After telling friends I found others had stories similar, and won’t use them unless like the battery under warranty as mine was. More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
January 12, 2025
It was very friendly and they worked to find a solution to my problem. I would recommend lucky Nissan to anybody. to my problem. I would recommend lucky Nissan to anybody. More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, John Albono, Tate Humphrey, STEVE ALATORRE, MARIO BOSKOVIC, LANI KLITI, Dan Muller, Kyle Vonnes
January 03, 2025
Has to be the slowest service ever. Should not take 3 hours to get an oil change and the people who work there didn't give a xxxx. Not sure why the guy that came in at 1:00 to get an oi Should not take 3 hours to get an oil change and the people who work there didn't give a xxxx. Not sure why the guy that came in at 1:00 to get an oil change was out in an hour and I got there At 11:00 and waited 3 hours. That is not how I wanted to spend my day off. I actually hate coming there and would rather pay someone else to do it even though I could get a free oil change for free. More
Other Employees Tagged: Bobby Louvaris, Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono, STEVE ALATORRE, CHRISTIAN WEST, Jeff Pentney, BILL CAREY
December 29, 2024
Chris Hudson and Jordan Jewell and the rest of the Lokey staff is top notch. I;m not one to enjoy a car buying experience, but Lokey changed my opinion and was very easy to deal with and came through with e staff is top notch. I;m not one to enjoy a car buying experience, but Lokey changed my opinion and was very easy to deal with and came through with everything promised! I will be buying more vehicles from Lokey! More
Other Employees Tagged: Angelo Kastani, Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono, JULIANNA MARTINEZ, TREVOR GORHAN , Chris Hudson, Jordan Jewell
December 29, 2024
Excellent service dept. was not as happy with last visit- took 2 hours and no time for washing was not as happy with last visit- took 2 hours and no time for washing More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono