Kevin Kobel
Kevin Kobel at Herb Chambers Toyota of Auburn
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Kevin Kobel

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9
74 Reviews
4.9

74 Reviews

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74 Reviews of Kevin Kobel

April 23, 2025

Dealership Rating
Employee Rating

I have the utmost respect for the people of this dealership. Always pleasant and professional. My most recent service visit with Eric where he chased down and eliminating noises coming from the dash More

by GetNUpThere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with us at Herb Chambers Toyota of Auburn! We're delighted to hear that Eric provided excellent service and resolved the issue with your vehicle. We appreciate your kind words and look forward to serving you again in the future!

April 19, 2025

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Employee Rating

Service department is well above average. Sales department is somewhat detached. Maybe that will improve in the future? More

by hartman-doug
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 21, 2025

Herb Chambers Toyota of Auburn responded

Hi Doug! We appreciate your feedback and are glad to hear you had a positive experience with our service department at Herb Chambers Toyota of Auburn. We'll certainly take your comments about the sales team into consideration as we strive for improvement. Thank you for sharing!

April 02, 2025

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Service advisor evin Kobel provides me with clean, fast, friendly service consistently everytime..He's the reason why my friends and family purchases cars at this dealership. More

by Rav 4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Herb Chambers Toyota of Auburn responded

Rav 4, we're delighted to hear that Evin consistently provides you with excellent service at Herb Chambers Toyota of Auburn. Thank you for your continued support and for recommending us to your friends and family!

March 30, 2025

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Top notch service center, Customer service is unmatched. Beautiful Facility. I must stop for all your Toyota needs🙌 More

by emon421
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2025

Herb Chambers Toyota of Auburn responded

Thank you for the glowing review! We're delighted to hear that our service and facility at Herb Chambers Toyota of Auburn met your expectations. We look forward to serving all your future Toyota needs!

March 05, 2025

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My experience here was awesome from my very 1st email to them in regards to purchasing a new 2025 RAV4. Excellent responses from start to finish and even after the sale. The parts Department(Patrick) an More

by JP-Reviewer3128678761
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

Herb Chambers Toyota of Auburn responded

We're delighted to hear about your fantastic experience at Herb Chambers Toyota of Auburn! It's wonderful that our team, from sales to service and finance, provided you with top-notch professionalism. We'll be sure to pass along your kind words to everyone mentioned. We look forward to welcoming you back for future visits!

February 27, 2025

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Very professional , informed, & pleasant staff. Clean, comfortable dealership & service area. From the beginning of my car search, I was impressed by the staff at this dealership. More

by Barbara
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Herb Chambers Toyota of Auburn responded

Barbara, we're delighted to hear that our team at Herb Chambers Toyota of Auburn made such a positive impression on you. Thank you for the kind words and support!

February 21, 2025

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Employee Rating

The experience both started and ended rocky. First, I was told, via text message, that the car I was looking at was at the dealership and ready to view. I drove 30 minutes and then discovered More

by Makk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2025

Herb Chambers Toyota of Auburn responded

Thank you for the review. We appreciate you taking the time to share this feedback about your experience and will use it to help improve our transparency, communication and overall processes moving forward. Enjoy your new car and please don't hesitate to reach out if there's anything else we can do for you! - The Herb Chambers Toyota of Auburn Team

January 29, 2025

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Excellent service right from the moment I pulled in to the time I left. Kevin was great. Excellent customer service More

by smb1119
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 31, 2025

Herb Chambers Toyota of Auburn responded

We're delighted to hear about your excellent experience with Kevin and the team at Herb Chambers Toyota of Auburn! Thank you for sharing this positive feedback. We look forward to serving you again in the future!

January 23, 2025

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Employee Rating

Thank you so much to Alec P and Monish for all the help with my new toyota Camry! Couldn’t have asked for better from them. They did everything they could as much as they could. More

by Jay cee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2025

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Alec and Monish provided such great assistance with your new Toyota Camry at Herb Chambers Toyota of Auburn. Enjoy the ride!

January 21, 2025

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Employee Rating

My service was clean, fast , and friendly. I was greeted and thanked for being a repeat customer. More

by Rav 4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience! We're truly grateful to have you as a loyal customer and look forward to continuing to serve you in the future!

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