

Kevin Hubert
Service Consultant
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Dealership Experience
16 yrs, 10 mos
Industry Experience
21 yrs, 11 mos
Languages Spoken
English
1,136 Reviews
Write a Review1136 Reviews of Kevin Hubert
March 08, 2025
They respond quickly and easily by text which I appreciate because I don’t always answer my phone. They accommodated cleaning my car. I do wish they had a better answer or inspection on my brakes t appreciate because I don’t always answer my phone. They accommodated cleaning my car. I do wish they had a better answer or inspection on my brakes they make a sound like they’re going bad and squeak but they keep telling me the brakes are still good. Everything else is great service and I will continue to lease or purchase from them in the future! More
Other Employees Tagged: Sean Thomas
March 06, 2025
The service was fast, efficient, and I felt like my needs were accomodated. This is the 2nd time I’ve had something done for my car, and they were very clear on the procedures and pricepoints of the services were accomodated. This is the 2nd time I’ve had something done for my car, and they were very clear on the procedures and pricepoints of the services. More
February 27, 2025
Great customer service. My car was ready as promised and on time. I appreciate the service. My car was ready as promised and on time. I appreciate the service. More
Other Employees Tagged: Marina Felix, Sean Thomas
February 27, 2025
The service was great! Kevin and others were very friendly and explained everything. Appreciated the email review of all things checked and condition. Kevin and others were very friendly and explained everything. Appreciated the email review of all things checked and condition. More
February 27, 2025
Great communication and customer service. My car was well taken care of, and I was kept in the loop the entire time. My car was well taken care of, and I was kept in the loop the entire time. More
Other Employees Tagged: Marina Felix, Sean Thomas , Alberto
February 25, 2025
VW (not Dirito Brothers) would not cover a loose rearview mirror even though my Atlas is still covered under an extended warranty. Dirito Brothers requested an exception from VW, but they supposedly refused. mirror even though my Atlas is still covered under an extended warranty. Dirito Brothers requested an exception from VW, but they supposedly refused. Three stars is a fair rating for Dirito Brothers service allowing my wife to drive away with a reported safety hazard, a repair that would have likely taken one of their experienced techs minutes to resolve with tools that I don't have on hand, such as a plastic pry tool, etc. I also feel that my loyalty (for whatever that's worth these days) to their service department should be rewarded with an exception from their service department. But, I guess the profit just isn't there to incentivize them. Will I be returning? Yes. One last factory service before my extended warranty is up. More
Other Employees Tagged: Marina Felix, Sean Thomas
February 24, 2025
Everyone at Dirito Brothers was fantastic. My process was fast, easy and stress-free. Highly recommend them for your next purchase! My process was fast, easy and stress-free. Highly recommend them for your next purchase! More
Other Employees Tagged: A.B. handled my process and he was Outstanding!!!
February 23, 2025
My service advisor was horrible, no contact and delayed starting. The manager made it better. starting. The manager made it better. More
Other Employees Tagged: Shannon Sousa


