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Kevin Eng

Overview Reviews (670) Inventory (251)

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Kevin Eng

Kevin Eng | Page 46

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9

670 Reviews

Overview Reviews (670) Inventory (251)

4.9

670 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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670 Reviews of Kevin Eng

August 23, 2024

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Employee Rating

Kevin was quick and very communicative. Coupled with his personable nature, he was a breeze to deal with. Coupled with his personable nature, he was a breeze to deal with. More

by Amie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 26, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance, Amie! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

August 22, 2024

Dealership Rating

Employee Rating

They are very friendly and accommodating and will help you with whatever you need especially both Kevin and Billy you with whatever you need especially both Kevin and Billy More

by jwhusband83

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Billy Tam

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Aug 26, 2024 -

Sierra Honda responded

Thank you for telling us why you like working with Kevin and Billy! Your satisfaction means the world to us, and we're pleased they continue to be reliable resources for your service needs. We look forward to ensuring more high quality service at your next appointment!

August 22, 2024

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Employee Rating

Five star rating, great service. Staff is always friendly and accommodating to all of their customers. Staff is always friendly and accommodating to all of their customers. More

by RENE1MAGALLANES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam Lopez, Stephanie Sanchez

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Aug 22, 2024 -

Sierra Honda responded

Thank you for your positive review, Rene! We sincerely appreciate your thoughtful assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

August 21, 2024

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Employee Rating

Kevin Eng is the best! Patient and knowledgeable. Very professional every time we take our cars in.. Patient and knowledgeable. Very professional every time we take our cars in.. More

by Michelle

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 22, 2024 -

Sierra Honda responded

Michelle, that's awesome! Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

August 20, 2024

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Employee Rating

Great and fast service! Everyone was helpful and my car was taken care of much faster than I was expecting ! Everyone was helpful and my car was taken care of much faster than I was expecting ! More

by LMDYE21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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August 19, 2024

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Showed Great customer service, he’s very knowledgeable and professional, respectful person. Worked fast enough so I didn’t have to stay long. and professional, respectful person. Worked fast enough so I didn’t have to stay long. More

by MICHELLE_B91104

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 20, 2024 -

Sierra Honda responded

Michelle, thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

August 19, 2024

Dealership Rating

Employee Rating

One of the reasons I am sticking with a Honda car is their good service through Kevin Eng. This man consistently delivers great work and provides good recommendations for your car. Also, he’s pushy and their good service through Kevin Eng. This man consistently delivers great work and provides good recommendations for your car. Also, he’s pushy and won’t sell you service. I think he’s a very genuine person and cares about customers. Honda is very blessed to have him work there. More

by OA

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 20, 2024 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Kevin was convenient and straight-forward. See you next time!

August 18, 2024

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Employee Rating

He is great. He always recommends necessary repairs. That’s why when I make an appointment. I always choose Kevin He always recommends necessary repairs. That’s why when I make an appointment. I always choose Kevin More

by Karen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 20, 2024 -

Sierra Honda responded

Karen, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Kevin provided you with all the insight you needed to make this a positive experience. We're happy to be of service!

August 17, 2024

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Employee Rating

Kevin Eng is amazing. He is very helpful and stays on top of the process. Just The Best He is very helpful and stays on top of the process. Just The Best More

by TEDCLEMENT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 20, 2024 -

Sierra Honda responded

Ted, thank you for your trust in our service team! We're happy Kevin provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

August 16, 2024

Dealership Rating

Employee Rating

Service department and waiting lounge are old and outdated. Even appointment is made but the car is still sitting at the parking lot for over an hour to have someone work on it. Anyway location is co outdated. Even appointment is made but the car is still sitting at the parking lot for over an hour to have someone work on it. Anyway location is convenience and staffs are nice. More

by Honda

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 16, 2024 -

Sierra Honda responded

Thank you for sharing feedback with us about our service department. We certainly appreciate hearing that our team has provided you with friendly service. I would be more than happy to discuss any of your concerns with you if you wouldn't mind reaching out to me. Thanks for choosing Sierra Honda for your automotive needs! John H. Howard III jhoward@sierracars.com 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

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