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Kevin Bicknell
Kevin Bicknell at Klamath Falls Toyota

Kevin Bicknell

Service Advisor

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
155 Reviews
4.7

155 Reviews

Write a Review

Industry Experience

13 yrs, 3 mos

155 Reviews of Kevin Bicknell

December 18, 2025

Dealership Rating
Employee Rating

Great dealership, very friendly staff and very helpful. I recently bought a used Ford F150 and shortly after my purchase I had a check engine light come on. Albert really went above and beyond to get my tr More

by CHRIS3DGRAPHICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Dec 19, 2025

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 29, 2025

Dealership Rating
Employee Rating

Buying my Toyota 4-Runner was a no hassle, great experience. I will recommend buying a car from Toyota Klamath Falls to friends and family! More

by LORENABERG7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Albert McLing, Juan Maldonado , Vanessa, and Marco, and Krystal (finance)

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Nov 29, 2025

Klamath Falls Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 28, 2025

Dealership Rating
Employee Rating

Every one was professional and courteous and got the job done in a timely manner. I would definitely recommend Klamath Falls Toyota to family and friends or anyone else looking to get their vehicle fixed up More

by FIREFLY8008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Nov 28, 2025

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 23, 2025

Dealership Rating
Employee Rating

Manny and Francisco were awesome. They were attentive, and very assistive in my problem. I was able to get things done with them. I plan on being back. More

by jessekasik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing, Juan Maldonado

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Nov 23, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 23, 2025

Dealership Rating
Employee Rating

Fast and great service good customer service recommended others to go there thank you for service More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing, Juan Maldonado

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Oct 23, 2025

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 22, 2025

Dealership Rating
Employee Rating

Always helpful, warm and kind willing to hear you out and address your needs thank you! More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Oct 22, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 17, 2025

Dealership Rating
Employee Rating

Thank you for your good service, fast and friendly. The service staff are knowledgale and helpful. More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Oct 17, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 14, 2025

Dealership Rating
Employee Rating

Excellent, prompt, friendly service! I would highly recommend this service center! I am planning to return on my next visit to the area! More

by flora.hunah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Lana Lee, Albert McLing , Francisco

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Oct 14, 2025

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 14, 2025

Dealership Rating
Employee Rating

I had to wait over 3 1/2 hours to have my oil change. I felt ignored. You should offer appointments for oil changes. More

by Derrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 18, 2025

Klamath Falls Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 11, 2025

Dealership Rating
Employee Rating

Excellent service. Didn't have appointment but worked us in. Couldn't fix our problem but didn't charge us. Not use to this kind of service, but nice to see service More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 11, 2025

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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