Kevin Bicknell | Page 16

All the employees in the service dept and sales were very helpful. Service took the time to explain the mechanism of my all wheel drive. helpful. Service took the time to explain the mechanism of my all wheel drive. More

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Good Service I don't usually do reviews, but I have nothing but good to say about Lithia Toyota. All employees I have dealt with are pleasant, and helpful. Defin I don't usually do reviews, but I have nothing but good to say about Lithia Toyota. All employees I have dealt with are pleasant, and helpful. Definitely would recommend this dealership to a friend or family member. More

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Oil Change It was a very pleasant experience. The work was performed very fast and the mechanic was very friendly. He came an spoke to me about my tire issue a It was a very pleasant experience. The work was performed very fast and the mechanic was very friendly. He came an spoke to me about my tire issue and made suggestions.. More

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Excellent service. Everything was clearly explained, and my vehicle was ready when they said it would be. The waiting room had a desk and plugs for computer use while I waited. my vehicle was ready when they said it would be. The waiting room had a desk and plugs for computer use while I waited. More

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Owner of Toyota They seem to be faster than the other dealership. But when I needed new brake shoes it took them quite a while before they got the parts and got them They seem to be faster than the other dealership. But when I needed new brake shoes it took them quite a while before they got the parts and got them installed. But overall a good expierence. More

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New Lithia Toyota is even better! I was afraid that the new location would bring lower quality of service, as I have experienced in other retailers/service centers in town. Thankfully, I was afraid that the new location would bring lower quality of service, as I have experienced in other retailers/service centers in town. Thankfully, I was wrong. They still provide the same level of service, which has always been excellent. Plus, the new waiting area is amazingly better than the old one! Plenty of seating and plenty of coffee! More

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Employees went above and beyond Kevin in Service went above and beyond (and the unknown person doing the oil change) and got my oil change done faster than a ride to return me home c Kevin in Service went above and beyond (and the unknown person doing the oil change) and got my oil change done faster than a ride to return me home could get there. I had an appointment at home and I appreciate him accommodating me. He also listens to me and explains all of my questions about my all-around service needs. More

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Quality I have purchased over 7 Toyota SUVs over the past 10 years. The primary reasons are the quality of the vehicles, but more important the outstanding d I have purchased over 7 Toyota SUVs over the past 10 years. The primary reasons are the quality of the vehicles, but more important the outstanding dealer services from Lithia. All the people in the service areas do an outstanding job, with customer focus their primary driver. The work is always complete on time, the first time. More

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Service Appt Thank you, Kevin and Tom in the service department is always professional and very helpful. The parts were on time and service appointment was quick. Thank you, Kevin and Tom in the service department is always professional and very helpful. The parts were on time and service appointment was quick. More

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Six month oil and filter change, and Chipmonk problem! Problem behind the air filter where chipmonk was storing seeds and setting up a nest. I appreciate that the techs found it and called me with an est Problem behind the air filter where chipmonk was storing seeds and setting up a nest. I appreciate that the techs found it and called me with an estimate to correct it. Work was done in a timely manner. More

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