Kenny Gaines
Kenny Gaines at Five Star Subaru of Grapevine
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Kenny Gaines

Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
22 Reviews

Dealership Experience

2 yrs

Industry Experience

18 yrs, 10 mos

Languages Spoken

English English

5.0

22 Reviews

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22 Reviews of Kenny Gaines

January 30, 2025

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Employee Rating

The customer service is simply unmatched! Deion was ready to great me, hear exactly what I wanted and had a loaner vehicle ready to go!His attentiveness to my day being uninterrupted was pric More

by Cherron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deion Thomas

Jan 31, 2025

Five Star Subaru of Grapevine responded

Thank you, Cherron, taking the time to recognize Deion, Kenny, and Five Star Subaru. We are happy to have been able to share our knowledge in both the sales and service departments. Reach us at 817-438-1700 when you have vehicle questions. We are here for you! Take care, Jakob Ritter, Service Director

January 15, 2025

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From the beginning of my car search, Five Star Subaru has been a great experience. The staff members from every area have been knowledgeable, helpful, welcoming and provided stellar service. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Reyes, Service Advisor.

Jan 15, 2025

Five Star Subaru of Grapevine responded

Thank you, Happy customer! We are happy, too, that you chose Five Star Subaru! Antonio, Kenny, and I look forward to helping you again in the future. Please stay in touch at 817-438-1700. Helping you stayed informed with the care of your car is our focus. Take care, Jakob Ritter, Service Director

December 22, 2024

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Fabulous went above and beyond for our family thank you Kenny & Craig for the opportunity More

by SMR_TSH
Sales Price Transparency
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Recommend Dealer
Yes
Dec 23, 2024

Five Star Subaru of Grapevine responded

Congratulations, SMR_TSH, to you and your family on your new car from Five Star Subaru! Derek, Kenny, Craig, and I welcome the chance to share our vehicle knowledge. Let us know if you have technical or care questions at 817-438-1700. We are focused on making this your best driving experience. Thank you for sharing! Best regards, David Cheney, General Sales Manager

November 22, 2024

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I am a female and there are often assumptions made at dealerships. Although no one actively approached me to help me, I was able to ask for assistance and immediately was helped. The individual was ple More

by MIKR
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Corbin Beck

Nov 23, 2024

Five Star Subaru of Grapevine responded

Congratulations, MIKR, on your new car from Five Star Subaru! Sharing our knowledge is only a phone call away. Stop by or give us a call at 817-438-1700. We want to help you fully enjoy your Subaru. We appreciate serving you! Best regards, David Cheney, General Sales Manager

September 21, 2024

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No pressure, which was important. Kenny was very knowledgeable and helpful. I love my new outback. More

by WARMSTRONG27
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Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman

Sep 22, 2024

Five Star Subaru of Grapevine responded

Congratulations, WARMSTRONG27, on your new car from Five Star Subaru. Kenny and our staff welcome your technical and care questions at 817-438-1700. Let us know how we can help you enjoy your ride. Thank you for your business and review! Best regards, David Cheney, General Sales Manager

June 27, 2024

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I have never experienced buying a car that was as good as the experience I have had with this dealership. This is the first Subaru I have ever bought. I see now why my daughter has always owned Subarus. The More

by robiningram
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shantai Isom

Jun 28, 2024

Five Star Subaru of Grapevine responded

Robin, We are so excited that you chose to shop at Five Star Subaru and are more excited to help you enjoy the Subaru brand. Should you have technical or care questions, we encourage you call 817-438-1700. We are focused on helping you fully enjoy your new car. Thank you, David Cheney, General Sales Manager

June 14, 2024

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I enjoy the experience this location gave me. . five stars in my eyes.. I am grateful they listen to my need and help me pick my dreams car More

by MICHEA.WHITMAN
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Jun 15, 2024

Five Star Subaru of Grapevine responded

Michea, Thank you for being a valued Five Star Subaru customer. Complete customer satisfaction is our focus. Please stay in touch at 817-438-1700. Let us know if there are features on your car you would like to revisit. Best regards, David Cheney, General Sales Manager

April 06, 2024

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The Service department is the best I have ever seen and I have seen quite a lot, from Ford, Chevrolet , Honda, Nissan and Mercury keep up the excellent work More

by FRISCO1004
Sales Price Transparency
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Recommend Dealer
Yes
Apr 06, 2024

Five Star Subaru of Grapevine responded

Thank you, FRISCO1004! Our service team is grateful to help you with your vehicle care. Between visits, give us a call at 817-438-1700 if you need our advice. Safe travels, Jakob Ritter, Service Director

March 10, 2024

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Outstanding service. Worked with me to get what I wanted but also kept my needs in mind. Well done to the entire team! More

by CLAYTON PEYTON II
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Five Star Subaru of Grapevine responded

Congratulations, Clayton, on your new Subaru. Thank you for shopping at Five Star Subaru. Our sales team welcomes you to stop by or call 817-438-1700 with questions about the features on your car. We appreciate helping with your automotive needs. Best regards, Doug Laymon, Sales Manager

March 07, 2024

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Employee Rating

Not sure i met Scott. But the staff was great. Kenny helped during and after my visit. What a great crew More

by GEOANDPHYLIS
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Five Star Subaru of Grapevine responded

GEOANDPHYLIS, Thank you for taking the time to share your positive experience at Five Star Subaru! We're delighted to hear that Kenny and the rest of our team made your visit enjoyable and that you received great assistance. We remain available at 817-438-1700 to help you enjoy your new car. Don't hesitate to stop by or call. Best regards, Doug Laymon, Sales Manager

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