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Kenny Gaines
Kenny Gaines at Five Star Subaru of Grapevine

Kenny Gaines | Page 4

Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
4.9
42 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

20 yrs, 6 mos

Languages Spoken

English English

4.9

42 Reviews

Write a Review

42 Reviews of Kenny Gaines

March 06, 2024

Dealership Rating
Employee Rating

Friendly, respectful, professional, thorough thoughtful, attentive, flexible, reasonable, all around very nice compared to other experiences in past with car dealers More

by SUZANNE.PEREZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Cheney, Kenny Wilder, Steve Lennon

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Mar 07, 2024

Five Star Subaru of Grapevine responded

Suzanne, Thank you so much for your glowing review! We are thrilled to hear about your great experiences at Five Star Subaru. Now, we want to help you enjoy your new Subaru. Stop by or call 817-438-1700 any time. Best regards, Doug Laymon, Sales Manager

February 22, 2024

Dealership Rating
Employee Rating

Everyone at the dealership was extremely helpful and encouraging. The complete car buying process was a great experience . More

by MELANIE.FORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Cheney, Kenny Wilder, Steve Lennon

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Feb 23, 2024

Five Star Subaru of Grapevine responded

Melanie, We are so happy you shopped at Five Star Subaru! It is important that we stay connected to help you fully enjoy your new car. Your questions are encouraged at 817-438-1700. An awesome ownership experience is the goal. Thank you, Doug Laymon, Sales Manager

February 17, 2024

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Employee Rating

We just bought our second Subaru from the dealership and both experiences have been wonderful and we feel like our business is appreciated. More

by Tracey Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Cheney, Doug Laymon, Brandon Fraikes

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Feb 17, 2024

Five Star Subaru of Grapevine responded

Tracey, Congratulations on your latest purchase at Five Star Subaru. We are so honored to have your trust and repeat business. When we can offer our advice, stop by or call 817-438-1700. Your complete satisfaction is the goal. Thank you, Doug Laymon, Sales Manager

January 11, 2024

Dealership Rating
Employee Rating

Kenny Gaines, our salesman, was great to work with and great in helping with questions after the sale. More

by SCOOTER115
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder

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Jan 12, 2024

Five Star Subaru of Grapevine responded

Congratulations, SCOOTER115, on your new Subaru. Your satisfaction is the goal, and we remain committed to providing the highest level of service. Let us know when you need our vehicle advice at 817-438-1700. We are here to help you enjoy your ride. Thank you, Doug Laymon, Sales Manager

January 06, 2024

Dealership Rating
Employee Rating

The most convenient dealership to met with a dealer person, name's Kenneth Gaines Sr. We were dealt with him very smooth and very nice process. We got the car what we wanted and we got the best care fr More

by BYLEPHOTOGRAPHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Kenny Wilder, Rex So

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Jan 07, 2024

Five Star Subaru of Grapevine responded

Thank you, BYLEPHOTOGRAPHE, for shopping at Five Star Subaru! Customer satisfaction continues to be a priority. Reach Kenny or me at 817-438-1700 when you need our vehicle advice. We want you to fully enjoy your car. Thanks again, Doug Laymon, Sales Manager

December 09, 2023

Dealership Rating
Employee Rating

really easy to by a car. no hassle and everyone who works there's is great. More

by CHOUSKNECHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin

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Dec 10, 2023

Five Star Subaru of Grapevine responded

Congratulations, CHOUSKNECHT, on your purchase at Five Star Subaru. Anticipate receiving dedicated service on every visit to our dealership or when you reach out to us at 817-438-1700. Customer satisfaction remains our top priority. Enjoy your car. Best regards, Doug Laymon, Sales Manager

November 15, 2023

Dealership Rating
Employee Rating

Mike was friendly and understanding! Service was great and we are satisfied with this dealership. More

by s-mneely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian

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Nov 16, 2023

Five Star Subaru of Grapevine responded

S-mneely, Thank you for sharing your experience with us. We're pleased to hear that Mike and our service team was able to efficiently address your vehicle. Reach us for future needs at 817-438-1700. We are committed to helping you enjoy your car. Take care, Jake Ritter, Service Director

October 20, 2023

Dealership Rating
Employee Rating

We had a good experience from start to finish in the buying process. We highly recommend this dealership. More

by BSULTAN661
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Print
Oct 20, 2023

Five Star Subaru of Grapevine responded

BSULTAN661, We're delighted to hear that you had a pleasant experience at Five Star Subaru. Thank you for your business and recommendation. When you need our technical or maintenance advice, we are always available at 817-438-1700. We appreciate you! Best regards, Doug Laymon, Sales Manager

August 28, 2023

Dealership Rating
Employee Rating

Thank you for the smooth, easy and hassle-free transaction! They make sure that I am always updated! More

by IMSANDRALYNSORIANO14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Aug 29, 2023

Five Star Subaru of Grapevine responded

Congratulations, IMSANDRALYNSORIANO14! On behalf of Kenny and the entire Five Star Subaru sales team, thank you for endorsing our services. We hope to hear from you at 817-438-1700 when you have vehicle questions. Customer satisfaction is our goal. Best regards, Doug Laymon, Sales Manager

August 03, 2023

Dealership Rating
Employee Rating

Wonderful My salesman went above and beyond to help me get a great car!!!! And made it very enjoyable More

by jodytaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Aug 03, 2023

Five Star Subaru of Grapevine responded

Congratulations, Jody, on your purchase at Five Star Subaru. Expect focused service every time you stop by. Let Kenny or me know when you need our vehicle knowledge at 817-438-1700. We are here to help you enjoy your Subaru. Thank you, Doug Laymon, Sales Manager

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