Kenady Minley
Kenady Minley at Court Street Ford

Kenady Minley

Service Advisor

Court Street Ford

558 William R Latham Senior Dr
Bourbonnais, IL 60914

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4.9
24 Reviews
4.9

24 Reviews

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24 Reviews of Kenady Minley

November 03, 2026

Dealership Rating
Employee Rating

My car was done sooner than estimated. It was very conveniently easy to do the repairs. I was able to get a ride home so had no worries. More

by roblesrosalinda84
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 03, 2026

Court Street Ford responded

We're pleased the repairs on your Ford Escape were easy to arrange and that having a ride home took the worry out of your visit. Thank you for the five-star rating!

October 29, 2026

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Great place! The service was fast, professional, and reasonable. The staff were friendly and very knowledgeable. I highly recommend them! More

by LANCE AUSTIN
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2026

Court Street Ford responded

Your recommendation means a lot to our team. We're happy the service on your Ford Explorer was efficient and that you found our staff welcoming and well informed.

October 20, 2026

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Average Dealer and service center. Communication and speed of service are just average. Shop around. More

by cbrian0
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Service Communication
Recommend Dealer
Yes
Oct 21, 2026

Court Street Ford responded

Thank you for sharing your feedback, Brian! Your input regarding our communication and service speed is greatly appreciated, as it plays a vital role in helping us continuously improve. Please feel free to reach out to us directly if there are any specific concerns or suggestions you would like to discuss. We value the opportunity to provide you with an even better experience when we serve you again in the future! Sincerely, The Court Street Ford Team

September 23, 2026

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They do great work! I really love coming to Court Street Ford. The Service Manager is really cute too. More

by MEYERC0
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2026

Court Street Ford responded

Thank you so much for your review! We’re glad to hear you love coming to Court Street Ford and appreciate the great work we do. We look forward to seeing you again soon! Sincerely, The Court Street Ford Team

August 15, 2026

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The best crew I’ve ever dealt with. The service department nis absolutely amazing the sales teams are also amazing m. I will always buy my vehicles from court street ford More

by Harleyangel4u2001
Service Price Transparency
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Recommend Dealer
Yes
Aug 15, 2026

Court Street Ford responded

Hearing you had a standout experience with both our service and sales teams means a great deal to our team. We’re pleased we could ensure your Explorer received care that met your expectations and that our sales team made the process easy. Knowing you’ll always choose us when buying vehicles means a lot to us.

August 04, 2026

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The staff are always wonderful and amazing people, they truly care about their quests and are always professional! More

by RoanSylvar
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Recommend Dealer
Yes
Aug 04, 2026

Court Street Ford responded

Delivering genuine care and professional support at every visit is what our service department focuses on. Knowing that you feel valued during service on your Ford Fusion Hybrid means a lot to our team.

July 30, 2026

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Everyone in the dealership is pretty freaking awesome . Great service , good people , good vibes . Ayeee More

by shortymac
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2026

Court Street Ford responded

It’s fantastic to hear our team’s friendly approach and atmosphere made your Buick LaCrosse service stand out. We appreciate your five-star review and look forward to welcoming you back for your next visit.

July 15, 2026

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Always friendly and willing to do their best for you. Even come to you if you need them too. More

by Anitap2002
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Recommend Dealer
Yes
Jul 16, 2026

Court Street Ford responded

It’s wonderful to hear Kenady and our service team were friendly and came out to assist you. Thank you for trusting us with your Ford Explorer. We look forward to serving you again.

July 04, 2026

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Always have the best service from Court Street Ford. ... I never go anywhere else or any of my servicing needs! More

by CATSMEOW53
Service Price Transparency
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Recommend Dealer
Yes
Jul 04, 2026

Court Street Ford responded

It’s great to know you consistently receive great service. We’re honored to be your go-to for Ford maintenance. Whenever you need assistance, just let us know.

May 22, 2026

Dealership Rating
Employee Rating

There was a mix up, but they went above and beyond to correct the issue. Got vehicle for well below KBB value. More

by kmte1991
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Snyder, Emma Landis , Robert Lamont

May 22, 2026

Court Street Ford responded

Thank you for your patience with the mix-up. We’re glad we could correct it promptly and help you secure your Ford for well below KBB value. Thanks for trusting us and enjoy your new ride.

1

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