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Antonio Vivieros
Antonio Vivieros at Court Street Ford

Antonio Vivieros

Service Advisor

Court Street Ford

558 William R Latham Senior Dr
Bourbonnais, IL 60914

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3.3
6 Reviews
3.3

6 Reviews

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6 Reviews of Antonio Vivieros

November 03, 2026

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Employee Rating

My car was done sooner than estimated. It was very conveniently easy to do the repairs. I was able to get a ride home so had no worries. More

by roblesrosalinda84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryleigh Hunte, Art Meyer, Kenady Minley, Matthew Disabato

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Nov 03, 2026

Court Street Ford responded

We're pleased the repairs on your Ford Escape were easy to arrange and that having a ride home took the worry out of your visit. Thank you for the five-star rating!

October 20, 2026

Dealership Rating
Employee Rating

Average Dealer and service center. Communication and speed of service are just average. Shop around. More

by cbrian0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Williams, Ryleigh Hunte, Art Meyer, Kenady Minley, Matthew Disabato

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Oct 21, 2026

Court Street Ford responded

Thank you for sharing your feedback, Brian! Your input regarding our communication and service speed is greatly appreciated, as it plays a vital role in helping us continuously improve. Please feel free to reach out to us directly if there are any specific concerns or suggestions you would like to discuss. We value the opportunity to provide you with an even better experience when we serve you again in the future! Sincerely, The Court Street Ford Team

September 23, 2026

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Employee Rating

They do great work! I really love coming to Court Street Ford. The Service Manager is really cute too. More

by MEYERC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryleigh Hunte, Art Meyer, Ananias "Moe" Muhammad, Jacki McConnell, Kennedi Seng, Morgan Brueggert, Leasha Jacobs, Kenady Minley, Damien Scardina

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Sep 23, 2026

Court Street Ford responded

Thank you so much for your review! We’re glad to hear you love coming to Court Street Ford and appreciate the great work we do. We look forward to seeing you again soon! Sincerely, The Court Street Ford Team

September 12, 2026

Dealership Rating
Employee Rating

Some court street employees have very poor customer service skills and lack communication skills making it extremely difficult to have a pleasant experience when I have to bring my vehicle in due to no More

by Katmaow
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Williams

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Sep 14, 2026

Court Street Ford responded

Thank you for your feedback. We understand your concern regarding the customer service and communication involved when you need to bring your vehicle in for service. Our goal is to provide a welcoming and professional experience while making the process as straightforward as possible for our customers. Please feel free to connect with us directly so we can learn more about what took place. Court Street Ford continues to focus on courteous interactions and clear communication throughout each service visit. Sincerely, The Court Street Ford Team

August 31, 2026

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Employee Rating

Excellent service and customer assistance. Their repairs have found details other shops have missed. Grateful customer. More

by theoroose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art Meyer

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Aug 31, 2026

Court Street Ford responded

Knowing our service department uncovered issues other shops missed on your Ford Ranger is truly rewarding. Hearing that our assistance met your needs means a lot to our service team.

Aug 31, 2026

Court Street Ford responded

Thank you for your wonderful review! We are glad to hear that you had an excellent experience with our service and customer assistance. It's great to know that our team could find details that others may have missed. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, The Court Street Ford Team

August 09, 2026

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Employee Rating

The service person did not make it clear there was a $240 fee for just looking at my car and the reason my door wasn’t working. Then proceeded to tell me the total would be $1000!! $240 + $300 for the part + More

by djdressler2115
Service Price Transparency
Service Communication
Recommend Dealer
No
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Aug 10, 2026

Court Street Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Jeff Swank Director of Fixed Operations

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