John Williams

Court Street Ford responded

Thank you for sharing your feedback. Your comments regarding the last four concerns you brought to the service department and your expectation that each would be reviewed for potential warranty coverage are important details. We also note that you later had two of those concerns covered at another Ford dealership and that you referenced similar reports from other owners. Please contact us at Court Street Ford directly if you would like to discuss the concerns you presented, the warranty questions involved, and the circumstances of those visits. Your satisfaction is important to us, and we want to ensure that we address your concerns appropriately. Sincerely, The Court Street Ford Team

Court Street Ford responded

Thank you for your feedback. We understand your concern regarding the customer service and communication involved when you need to bring your vehicle in for service. Our goal is to provide a welcoming and professional experience while making the process as straightforward as possible for our customers. Please feel free to connect with us directly so we can learn more about what took place. Court Street Ford continues to focus on courteous interactions and clear communication throughout each service visit. Sincerely, The Court Street Ford Team

Court Street Ford responded

Knowing your kind words for Jeff mean a great deal to our team. We also appreciate your loyalty across ten vehicles and are here for your Explorer’s service needs.

Court Street Ford responded

Knowing that you’ve experienced excellent service on every visit means a lot to our service department. We’re here to provide the same attentive care for your Ford Expedition whenever you bring it in.

Court Street Ford responded

Knowing you found the service on your Ford Explorer first-rate and that our team took a genuine interest in your requests means a great deal to us. Thank you for the five-star rating.

Court Street Ford responded

Hearing that you were back on the road so quickly thanks to Art and John is rewarding for our service team. Your kind words and five-star rating mean a great deal to us.

Court Street Ford responded

Thank you for the five-star rating and for recommending our service so highly. We’re glad our service department consistently meets your expectations for your Chevrolet Colorado.

Court Street Ford responded

Delivering genuine care and professional support at every visit is what our service department focuses on. Knowing that you feel valued during service on your Ford Fusion Hybrid means a lot to our team.

Court Street Ford responded

It’s great to hear we’ve consistently met your expectations caring for your Ford Explorer. Thank you for trusting us with multiple vehicles over the years. We look forward to helping you with any future service needs.

Court Street Ford responded

We’re delighted that you consistently experience courteous and friendly service. Knowing you trust the work on your Ford and leave worry-free means a lot to our team. Thank you for trusting us with your Ford service.