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Jacki McConnell
Jacki McConnell at Court Street Ford

Jacki McConnell

Quick Lane Manager

Court Street Ford

558 William R Latham Senior Dr
Bourbonnais, IL 60914

Contact Me
4.8
67 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 2 mos

Languages Spoken

English English

4.8

67 Reviews

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67 Reviews of Jacki McConnell

September 16, 2026

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Employee Rating

Thanks for getting my car back to me ready to go ! !! I depend on Ford !! More

by slquart
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 17, 2026

Court Street Ford responded

Thank you for your kind words! We’re pleased to hear that your car is back and ready to go. At Court Street Ford, our team appreciates your trust in us and in Ford. We look forward to serving you again in the future! Sincerely, The Court Street Ford Team

September 15, 2026

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Employee Rating

People were friendly and helpful . They do a great job there. Jacki was was very helpful. More

by rogweh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2026

Court Street Ford responded

Thank you for your kind words! We’re excited to hear you had a positive experience at Court Street Ford. Our staff appreciates your recognition of our team, especially Jacki, for their helpfulness. We look forward to welcoming you back soon! Sincerely, The Court Street Ford Team

September 06, 2026

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Employee Rating

I have bought at least 10 cars from Court Street Ford and a positive note to Jeff Chiero Jeff Swank for all the good work they’ve done to be able to get these cars More

by rgessner
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Boudreau, John Williams, Jeff Swank, Jeff Sproul, Emma Landis, Art Meyer

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Sep 06, 2026

Court Street Ford responded

Knowing your kind words for Jeff mean a great deal to our team. We also appreciate your loyalty across ten vehicles and are here for your Explorer’s service needs.

August 27, 2026

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Excellent service! Courtesy technician. Would recommend! See you for my next oil change and service issue! More

by Randy234
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Recommend Dealer
Yes

Other Employees Tagged: Ananias "Moe" Muhammad, Morgan Brueggert

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Aug 27, 2026

Court Street Ford responded

Your praise for our courtesy technician means a lot to our service department. We look forward to caring for your Ford Explorer at the next oil change.

August 19, 2026

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Excellent respectable and very kind. I’m going to tell all my family members about Core xx., Ford. More

by clegg655
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Boudreau, Jeff Swank, Jeff Sproul, Kumasi Allen, Kim Most

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Aug 19, 2026

Court Street Ford responded

We’re glad you found our team respectful and kind and plan to tell your family about our dealership. Hearing you’ll recommend us means a lot, and we hope you enjoy your Ford Escape!

August 15, 2026

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The best crew I’ve ever dealt with. The service department nis absolutely amazing the sales teams are also amazing m. I will always buy my vehicles from court street ford More

by Harleyangel4u2001
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryleigh Hunte, Art Meyer, Ananias "Moe" Muhammad, Kennedi Seng, Morgan Brueggert, Leasha Jacobs, Kenady Minley, Matthew Disabato, Damien Scardina , Joe in sales kamasi

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Aug 15, 2026

Court Street Ford responded

Hearing you had a standout experience with both our service and sales teams means a great deal to our team. We’re pleased we could ensure your Explorer received care that met your expectations and that our sales team made the process easy. Knowing you’ll always choose us when buying vehicles means a lot to us.

August 04, 2026

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Employee Rating

I bring all my cars to Cour Street Ford for service. Does excellent everytime and the video is awesome More

by shanika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ananias "Moe" Muhammad, Kennedi Seng, Morgan Brueggert, Matthew Disabato

Print
Aug 05, 2026

Court Street Ford responded

Your praise for our video updates is appreciated. Knowing our service on your Ford Ranger consistently exceeds your expectations means a lot to our service department.

August 04, 2026

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Employee Rating

Always enjoy getting my car serviced by Court street Ford. Recommend 10 out of 10 More

by shanika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Williams, Ryleigh Hunte, Art Meyer, Ananias "Moe" Muhammad, Kennedi Seng, Morgan Brueggert, Matthew Disabato

Print
Aug 05, 2026

Court Street Ford responded

Thank you for the five-star rating and for recommending our service so highly. We’re glad our service department consistently meets your expectations for your Chevrolet Colorado.

August 04, 2026

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Employee Rating

The staff are always wonderful and amazing people, they truly care about their quests and are always professional! More

by RoanSylvar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Williams, Ryleigh Hunte, Art Meyer, Ananias "Moe" Muhammad, Morgan Brueggert, Leasha Jacobs, Kenady Minley, Matthew Disabato, Damien Scardina

Print
Aug 04, 2026

Court Street Ford responded

Delivering genuine care and professional support at every visit is what our service department focuses on. Knowing that you feel valued during service on your Ford Fusion Hybrid means a lot to our team.

July 30, 2026

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Employee Rating

Everyone in the dealership is pretty freaking awesome . Great service , good people , good vibes . Ayeee More

by shortymac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryleigh Hunte, Art Meyer, Ananias "Moe" Muhammad, Morgan Brueggert, Leasha Jacobs, Kenady Minley, Damien Scardina

Print
Jul 30, 2026

Court Street Ford responded

It’s fantastic to hear our team’s friendly approach and atmosphere made your Buick LaCrosse service stand out. We appreciate your five-star review and look forward to welcoming you back for your next visit.

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