Ken Hetzer | Page 3

I can honestly say I had a wonderful experience! They was very helpful to me They was very helpful to me More

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They go the extra mile to help the customer, even if it takes all day takes all day More

by abigailangel1976 Verified Customer Verified Customer

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Professional, honest, helpful, knows about their products, very friendly and willing to help out in any way products, very friendly and willing to help out in any way More

by mschulte0 Verified Customer Verified Customer

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It been a pleasure to do business with them. no pushie sales people. And was very patient no pushie sales people. And was very patient More

by miketug60 Verified Customer Verified Customer

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Got my paperwork done in a timely manner. They were friendly and professional. Thank you!! They were friendly and professional. Thank you!! More

by acervantez1 Verified Customer Verified Customer

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My jeff is very accomodationg and help us the right car and on our price range and on our price range More

by carol.hibbard Verified Customer Verified Customer

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Great customer service and very knowledgeable in their career also very friendly and treat you like family career also very friendly and treat you like family More

by mossstacie890 Verified Customer Verified Customer

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Looking at the vehicle, it seems to have damage that is consistent with an accident which I was told was not in an accident which I specifically asked about to the sales person I was dealing with. You can consistent with an accident which I was told was not in an accident which I specifically asked about to the sales person I was dealing with. You can tell there was a headlight repair and repairs done to the hood of the car. Also they charged me $1800 roughly to some kind of service fee pertaining to fixing up the car. I forgot the exact term but I also was not told about this fee, I only noticed it when I went back to read the paperwork that I signed. More

by lilprinxezz1 Verified Customer Verified Customer

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Was told I had a limited time to esign and which I did but my wife decided not to esign but somehow on the other end it was sign which my wife did not so so. They kept saying you must sign now or the bank but my wife decided not to esign but somehow on the other end it was sign which my wife did not so so. They kept saying you must sign now or the bank will be taking back the loan where I have had loans before you have 30 days not 8 days. Everything was shady from the start and and would not even take an offer from me it is there price or nothing. Well after taking some advice from other dealers and an friend who is an attorney told not to do it. More

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This dealership is very shady in their business practices. Bought a vehicle and was told that the tires were in great shape. Had the vehicle delivered to me and once got the vehicle found that the practices. Bought a vehicle and was told that the tires were in great shape. Had the vehicle delivered to me and once got the vehicle found that the tires were not in good shape at all. Had to go out and get new tires to make sure I could be safe on the road. Reached out to the dealership and was told 3 weeks ago that they would cover half the tires, which I was ok with. Was told today that they changed there mind and will no longer cover half of the tires. This is shady business practices. I would never recommend my worst enemy to do business with them. Awful experience! More

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