Ken Gilland
Ken Gilland at Town Center Nissan

Ken Gilland | Page 2

Assistant Service Manager

Town Center Nissan

2310 Barrett Lakes Blvd NW
Kennesaw, GA 30144

4.9
49 Reviews
4.9

49 Reviews

Write a Review

49 Reviews of Ken Gilland

June 08, 2026

Dealership Rating
Employee Rating

Ken was professional, courteous, he underpromised and over delivered. excellent customer service. I will not hesitate to contact the service department if I need to in the future. Thank you More

by donairene
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2026

Town Center Nissan responded

Thank you for the fantastic review! We're delighted to hear that Ken provided such professional and courteous service. "Underpromising and overdelivering" is one of the best compliments a service advisor can receive, and we're glad Ken exceeded your expectations. We truly appreciate your confidence in our service department and are grateful for the opportunity to assist you. Thank you for choosing Town Center Nissan, and we look forward to being here whenever you need us in the future!

June 05, 2026

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Ken was awesome and you can tell that he loves what he is doing, he cares about his customers. More

by KSMINTZ
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Recommend Dealer
Yes
Jun 10, 2026

Town Center Nissan responded

Thank you for the wonderful review! We're thrilled to hear that Ken provided such an outstanding experience. His passion for helping customers and genuine care for the people he serves are qualities that make him a valued member of our team. We'll be sure to share your kind words with him. Thank you for choosing Town Center Nissan, and we look forward to assisting you again in the future!

June 01, 2026

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Employee Rating

I was very pleased with the service. Ken was very prompt and clear with his explanation. More

by KEN.SAUNIER
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2026

Town Center Nissan responded

Thank you for your kind review! We're thrilled to hear that you were very pleased with your service experience. Ken takes pride in providing prompt communication and clear explanations, and we're glad he made your visit a positive one. We appreciate your business and look forward to serving you again at Town Center Nissan!

May 31, 2026

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The person who helped me was friendly and efficient. I had no complaints and the car works well, with no warning lights coming on or other issues. More

by LOGAN40K
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Recommend Dealer
Yes
Jun 01, 2026

Town Center Nissan responded

Thank you for your review! We're glad to hear that your experience was positive and that our team member provided friendly and efficient service. It's great to know your vehicle is running well and that everything was resolved to your satisfaction. We appreciate your trust in Town Center Nissan and look forward to assisting you with any future vehicle needs!

May 22, 2026

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Everyone there is friendly, courtesy and listen to your needs,and get right to work on your Car to get you up and running. More

by CAROLYNSUE1917
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2026

Town Center Nissan responded

Thank you for the kind words about Town Center Nissan! We’re happy to hear our team provided friendly, courteous service and took the time to listen to your needs. Getting our customers back on the road quickly and efficiently is always our goal. We truly appreciate your feedback and look forward to serving you again in the future!

May 04, 2026

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Ken was extremely helpful from start to finish! I decided to get a second opinion on my repairs and Ken not only explained everything well but was very understanding and patient! I will continue to More

by kaylanreynolds
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Recommend Dealer
Yes
May 04, 2026

Town Center Nissan responded

Thank you for sharing your experience! We’re so glad to hear that Ken took great care of you from start to finish. Providing clear explanations and a patient, understanding approach is exactly what we strive for, and it’s great to know Ken delivered that for you. We truly appreciate your loyalty and look forward to continuing to take care of you at Town Center Nissan!

May 04, 2026

Town Center Nissan responded

Thank you for sharing your experience! We’re so glad to hear that Ken took great care of you from start to finish. Providing clear explanations and a patient, understanding approach is exactly what we strive for, and it’s great to know Ken delivered that for you. We truly appreciate your loyalty and look forward to continuing to take care of you at Town Center Nissan!

April 19, 2026

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I have purchased 4 Frontiers from this same dealership mostly because of feeling at home and sales people being kind and listening to my wants and needs in a vehicle. I highly recommend Town Center Nissan More

by KIM.MURRAY1030
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Recommend Dealer
Yes
Apr 20, 2026

Town Center Nissan responded

Thank you so much for your continued trust and loyalty! Purchasing four Frontiers with us truly means a lot, and we’re glad to hear that our team has consistently made you feel at home while listening to your wants and needs. That’s exactly the experience we strive to provide every customer. We appreciate your recommendation and look forward to helping you again down the road at Town Center Nissan!

April 17, 2026

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Ken’s communication style was excellent, clear and thorough. I appreciated his attention to detail and follow up. He greeted me promptly upon my arrival. More

by JOPGEN
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Recommend Dealer
Yes
Apr 20, 2026

Town Center Nissan responded

Thank you for sharing your experience! We're glad to hear that Ken provided clear, thorough communication and stayed attentive throughout your visit. Prompt service and strong follow-up make a big difference, and it’s great to know he delivered on both. We appreciate you choosing Town Center Nissan and look forward to seeing you again!

April 17, 2026

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Ken was timely in his updates to me about my car's scheduled maintenance and service. More

by TFETTE
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Little

Apr 20, 2026

Town Center Nissan responded

Thank you for your feedback! We're glad to hear that Ken kept you informed and provided timely updates throughout your vehicle’s scheduled maintenance and service. Clear communication is something we truly value, and it’s great to know he delivered a positive experience. We appreciate you choosing Town Center Nissan and look forward to assisting you again in the future!

April 17, 2026

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Town Center Nissan is my go-to service department. They are professional and do a great job. I'm always happy with the repairs. More

by lisaklenzak
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Recommend Dealer
Yes
Apr 17, 2026

Town Center Nissan responded

We are happy to here Town Center Nissan is your go to service department! Thank you for taking the time to leave us a 5-star review.

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