Ken Gilland | Page 2

Town Center Nissan responded

Thank you for the fantastic review and recommendation! We're thrilled to hear that Dominic, Lamar, Brandi, and Blanca all helped make your experience at Town Center Nissan such a positive one. Providing professional, efficient, and friendly service is always our goal, and we'll be sure to share your kind words with the entire team. We truly appreciate your trust and look forward to serving you again!

Town Center Nissan responded

Thank you for sharing such a wonderful experience! We're thrilled to hear that Jorge took great care of you and your daughter from the initial conversation through scheduling, pricing, repair, and pickup. Getting her vehicle repaired in one day and safely back on the road for classes at Georgia Tech is exactly the kind of service we strive to provide. We truly appreciate you telling others about your experience and trusting Town Center Nissan with your future service and vehicle purchases. We'll be sure to share your kind words with Jorge and the team. Thank you for choosing us!

Town Center Nissan responded

Thank you for the great review! We're glad to hear that our Town Center Nissan team was friendly and helpful and that your service was completed in about an hour. We appreciate your business and your kind words, and we look forward to taking care of you again on your next visit!

Town Center Nissan responded

Thank you for the wonderful review! We're honored to hear that you've built such a strong relationship with our service team and, most importantly, that we've earned your trust. Providing high-quality work at a fair price while respecting your time is exactly what we strive for at Town Center Nissan. We truly appreciate your continued confidence in our team and look forward to taking care of you and your vehicle for many years to come!

Town Center Nissan responded

Thank you for taking the time to share your feedback and for making the drive from Decatur to continue servicing your vehicle with Town Center Nissan. We truly appreciate the trust you've placed in us based on your previous experiences. We're glad the additional work was completed within a reasonable timeframe, but we understand your concern about feeling presented with additional services during what began as a standard maintenance visit. Our goal is to clearly explain recommendations so you can make an informed decision without feeling pressured. We also apologize that your vehicle was returned without being washed. After investing additional time and money in your service visit, we understand why that was disappointing. We appreciate you bringing this to our attention and will share your comments with our service team as we work to provide a more consistent experience on future visits.

Town Center Nissan responded

Thank you for the wonderful review! We're glad to hear that Ken provided kind, professional, and efficient service throughout your visit. Taking the time to confirm the work being performed, keep you updated on timing, and clearly review pricing are all important parts of a great service experience. We'll be sure to share your kind words with Ken. Thank you for choosing Town Center Nissan!

Town Center Nissan responded

Thank you for the great review! We're glad to hear that Ken provided efficient, professional service and took such good care of you during your visit. We'll be sure to share your kind words with him. Thank you for choosing Town Center Nissan—we truly appreciate your business and look forward to serving you again!

Town Center Nissan responded

Thank you for the great review! We're thrilled to hear that you had such a positive experience at Town Center Nissan. It's wonderful to know that Nassir provided an awesome sales experience and that Trent helped make everything go smoothly as well. We'll be sure to share your kind words with both of them. Thank you for choosing Town Center Nissan, and we hope you enjoy your new vehicle!

Town Center Nissan responded

Thank you for the wonderful review! We're thrilled to hear that Ken took such great care of you throughout your service experience. Having to leave your vehicle for service can be inconvenient, so we're especially glad Ken made sure you had a rental and were taken care of while your car was with us. We'll be sure to share your kind words with him. Thank you for trusting Town Center Nissan!

Town Center Nissan responded

Thank you for your continued trust in Town Center Nissan! We're glad to hear that our service team consistently takes great care of you, whether you're visiting for an oil change, routine maintenance, or repairs. We truly appreciate your loyalty and look forward to keeping your vehicle running its best for many miles to come!