Ken Delk
Ken Delk at BMW of Westlake

Ken Delk | Page 5

Senior Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

Contact Me
5.0
428 Reviews

Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!

Dealership Experience

22 yrs, 2 mos

Industry Experience

22 yrs, 2 mos

Specialties & Trainings

Corporate Sales Coordinator

5.0

428 Reviews

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428 Reviews of Ken Delk

November 12, 2024

Dealership Rating
Employee Rating

Friendly, helpful, polite, efficient, knowledgeable, beautiful location, communicated well, car received clean, introduction session thorough. More

by Howell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 13, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

November 03, 2024

Dealership Rating
Employee Rating

Very knowledgeable and accommodating. Answered all my questions and emails in real time. Never felt rushed More

by TAMMYFETTERMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Fejes

Nov 05, 2024

BMW of Westlake responded

Tammy, we are very happy we could provide you with a positive experience!

September 10, 2024

Dealership Rating
Employee Rating

Best service ever. I will only ever take my 3 series here - nowhere else. Highly recommend this to anyone with the brand. More

by StineMotorsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

September 03, 2024

Dealership Rating
Employee Rating

Ken had excellent knowledge of the car we were interested in buying. I was so glad he was able to help my wife get exactly what she wanted and we were pleased with both Ken and the car. An A plus experie More

by rgraham500
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 07, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

July 13, 2024

Dealership Rating
Employee Rating

Ken Delk at BMW Westlake was wonderful to work with. He was courteous, professional, experienced in vehicle sales, and very knowledgeable about the vehicles. He made the purchasing experience go very sm More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2024

Dealership Rating
Employee Rating

KEN AND THE WHOLE TEAM MADE ME MORE COMFORTABLE THAN IMAGINABLE DURING THE ENTIRE PURCHASE EXPERIENCE. More

by VICTOR.KAISER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon

Jul 01, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 29, 2024

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Employee Rating

Great selection, service and responsiveness. Listens to and treats customers like family and ensures you are fully satisfied More

by Couringtonsteve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2024

BMW of Westlake responded

Steve, thank you so much for the positive review!

June 14, 2024

Dealership Rating
Employee Rating

Everyone we dealt with was great. Walk me through all the many buttons on the carThey to see how I More

by BOZZIBARTHOLOMEW
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 16, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2024

Dealership Rating
Employee Rating

Everyone I worked with at the dealership was professional and knowledgeable. Ken was fantastic to work with! More

by janetjaros
Recommend Dealer
Yes

Other Employees Tagged: Ian Filo

Jun 09, 2024

BMW of Westlake responded

Janetjaros, thank you so much for the positive review!

June 01, 2024

Dealership Rating
Employee Rating

We recently purchased an X5 from BMW of Westlake. Our client advisor, Ken, was exceptional. He provided his knowledge and expertise on the X5 and all its features. Ken made this new car purchase a More

by PJD
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ian Filo, Cory McConville

Jun 05, 2024

BMW of Westlake responded

Pjd, thank you so much for the positive review!

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