Ken Delk | Page 23

Second consecutive lease from this team! I love working with Ken, Bob, and the other team members at BMW of Westlake! They are very accommodating when it comes to appointment requests, and t I love working with Ken, Bob, and the other team members at BMW of Westlake! They are very accommodating when it comes to appointment requests, and they went out of their way to help me find the perfect car for my taste and budget. All the little details are covered with this crew, and they make delivery a breeze. Honestly, I had such a good experience with my first lease that I didn't consider looking anywhere else. They are top notch! More

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First BMW purchase Referred to this dealership by a friend. My first car buying experience. Staff was excellent, very knowledgeable and courteous. I already knew what I Referred to this dealership by a friend. My first car buying experience. Staff was excellent, very knowledgeable and courteous. I already knew what I was looking for and my time spent there was very efficient. Didn't try to push anything on me that I didn't want and made every effort to meet my needs. Overall I was very pleased, would go back again, and would definitely recommend to any family and friends. More

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Buy your next car at Westlake BMW with Ken Delk Just completed our second automobile transaction with Ken Delk. The overall visit was pleasantly comfortable and without any sales pressure. I asked m Just completed our second automobile transaction with Ken Delk. The overall visit was pleasantly comfortable and without any sales pressure. I asked many questions and that were all answered. I was able to test drive whatever vehicles I wanted. I ultimately decided to buy the car I had previously leased from Ken. My visit to the dealership was hassle free from Ken in Sales to Mike in the Finance Department. Everyone was knowledgeable and most helpful. I received a great deal and drove away a happy customer with my 2016 BMW 335i. Again, Thank You Ken Delk and Westlake BMW for a job well done!!! More

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Excellent service This is the second vehicle I have leased from BMW of Westlake. Both transactions were hassle free the salesman, Ken Delk, acted with integrity. I have This is the second vehicle I have leased from BMW of Westlake. Both transactions were hassle free the salesman, Ken Delk, acted with integrity. I have used the service department with my previous vehicle, and have always been pleased with with them. More

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GREAT......................... this is my second "BMW" car that I have leased from "BMW of Westlake". The first car was a 2016 5-series sedan. I have now leased a 2019 5-series seda this is my second "BMW" car that I have leased from "BMW of Westlake". The first car was a 2016 5-series sedan. I have now leased a 2019 5-series sedan. Each time that I walk into the dealership, I am or was greeted as the number one customer. My sales person is "Ken Delk" I knew from the first few minutes of talking, I was going to make a deal with 'Ken". "Ken" is quiet, soft spoken & knowa how to talk to a customer. Most of ALL, "Ken" cares for hos customers. I would recommend "Ken Delk". More

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New car purchase This was not my first purchase from this dealership. They are always friendly, fair and professional. I would highly recommend this dealership to an This was not my first purchase from this dealership. They are always friendly, fair and professional. I would highly recommend this dealership to anyone looking for a BMW. More

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Great Experience Great service and prompt delivery. Service and sales worked well together. Very pleased with the information that the salesperson provided during the Great service and prompt delivery. Service and sales worked well together. Very pleased with the information that the salesperson provided during the initial selection meetings. More

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Leasing experience has been very pleasant. The sale person was very knowledgeable, very professional and customer oriented. I traded in a badly damaged Lexus RX 400h due to an accident, which The sale person was very knowledgeable, very professional and customer oriented. I traded in a badly damaged Lexus RX 400h due to an accident, which the sale person Ken Delk found the Lexus as being unsafe to drive. He offered a loaner and a reasonable price for the trade in. Then, Justin Niedzwiiecki took time to explain the very sophisticated iDrive and help with bluetooth and all the gadgets. Overall, I had a very pleasant and fulfilling experience at BMW of Westlake. I strongly recommend it to anybody interested in BMW ownership. More

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Good dealer with good people. I have bought 6 cars from this dealer. Possibly a 7th is coming. They have good people working there and they try very hard to maintain relationships I have bought 6 cars from this dealer. Possibly a 7th is coming. They have good people working there and they try very hard to maintain relationships with their clients. More

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Delivery of 740i Nez Faraj is a genius --- so enthusiastic about his product-- could not have made the drive home with the new 740i without his overview of the the veh Nez Faraj is a genius --- so enthusiastic about his product-- could not have made the drive home with the new 740i without his overview of the the vehicle-- I am sure I will continue to use his guidance in the future. More

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