Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!
Read moreDealership Experience
21 yrs, 8 mos
Industry Experience
21 yrs, 8 mos
Specialties & Trainings
Corporate Sales Coordinator
425 Reviews
Write a Review425 Reviews of Ken Delk
December 18, 2018
New wagon. Excellent dealership. Highly recommend. Everyone was extremely helpful, knowledgeable. Made buying a breeze. I was impressed at how quickly the pa Excellent dealership. Highly recommend. Everyone was extremely helpful, knowledgeable. Made buying a breeze. I was impressed at how quickly the paperwork was completed and I was in and out without any hiccups. Great teamwork. More
Other Employees Tagged: Adam Moon, Mike Niedzwiecki , Nate Lieb
December 17, 2018
Purchased remotely from PA!!! I was a bit hesitant on purchasing a car remotely from PA; not laying eyes on the vehicle / test driving; however Ken made me feel at ease during the I was a bit hesitant on purchasing a car remotely from PA; not laying eyes on the vehicle / test driving; however Ken made me feel at ease during the complete process. The car simply checked all my boxes; and Ken made the stress of negotiating / purchasing hassle free -Evan More
December 14, 2018
Great Experience It is my first BMW and I had a great experience at BMW of Westlake. Ken was very responsive and made it quick and easy. The paperwork was super quic It is my first BMW and I had a great experience at BMW of Westlake. Ken was very responsive and made it quick and easy. The paperwork was super quick and the the run through of the car by the genius Nate was thorough and efficient. More
Other Employees Tagged: Mike Niedzwiecki , Nate Lieb
November 01, 2018
Great experience Ken Delk was a great help. Everything was done via email and phone due to scheduling conflicts. Very high level of professionalism. Once everything wa Ken Delk was a great help. Everything was done via email and phone due to scheduling conflicts. Very high level of professionalism. Once everything was agreed upon, we met and paperwork was quick and easy. Overall great experience. More
October 24, 2018
Quick and simple I purchased a Certified pre-owned 328i through Ken and the process could not have been easier. I was able to fill out all application paperwork via em I purchased a Certified pre-owned 328i through Ken and the process could not have been easier. I was able to fill out all application paperwork via email. When it came time to pick up my car, they had everything ready and I was out the door in 20 minutes. Ken was a great help in finding the car that was right for me and was great about presenting me with all my options. Mike got my financing processed quickly and Nez was a huge help in walking me through all of the features on my car and I look forward to doing business with them again in the future. I would highly recommend Ken and BMW of Westlake to anyone looking for a BMW. More
Other Employees Tagged: Mike Niedzwiecki, Nez Faraj
October 13, 2018
Excellent service dusing process of leasing my new BMW The entire process, from turning in my 2016 BMW at lease end to selecting and taking delivery of my new 2019 BMW, was excellent in terms of service an The entire process, from turning in my 2016 BMW at lease end to selecting and taking delivery of my new 2019 BMW, was excellent in terms of service and making me feel like a valued customer. I had about a one week gap between lease end and delivery of my new car. BMW Westlake providedme with a great loaner until my car came in. The employee who went over all of the features of my new car was very knowledgeable and helpful in expaining of things work. More
Other Employees Tagged: Robert Strecker, Dirk Steffen, Mike Niedzwiecki
October 13, 2018
Great experience at BMW of Westlake! Highly recommend! BMW of Westlake has abundant inventory to choose. The experience there is quite different from other dealers. They do honest business. We just select BMW of Westlake has abundant inventory to choose. The experience there is quite different from other dealers. They do honest business. We just select the car we want, they make sure all incentives and bonus to us are applied and final price is fairly and clearly presented. Ken Delk is very responsible, knowledgable, and efficient. He helped us finding the car, test driving, working on the numbers. Mike Niedzwiecki helped on financing. Nez Faraj helped on going thru the features. Everyone is professional. Returning the old car and buying the new car all finished within half day. That's the great customer services! More
Other Employees Tagged: Mike Niedzwiecki, Nez Faraj
September 30, 2018
Outstanding! My wife and I have bought our last 5 cars from Bob Strecker; first in Akron and then from Ganley. The crew at Ganley could not have been nicer or mor My wife and I have bought our last 5 cars from Bob Strecker; first in Akron and then from Ganley. The crew at Ganley could not have been nicer or more knowledgeable. Ken was outstanding and Mike made the paperwork a breeze. It only took us 2 visits and we walked away with 2 cars. Neat and simple and 2 good deals. More
Other Employees Tagged: Robert Strecker, Mike Niedzwiecki, Nez Faraj
September 30, 2018
Fabulous My husband and I have followed Bob Strecker.from Akron to Middleburg Hts., to Westlake for the purchase of our vehicles. This was my first visit to We My husband and I have followed Bob Strecker.from Akron to Middleburg Hts., to Westlake for the purchase of our vehicles. This was my first visit to Westlake. All of the employees could not of been more attentive, courteous, and polite. Bob paired us with Ken Delk whom we couldn't of been happier with. One week later we drove our new cars home. Westlake by far was the most pleasant car buying experience! More
Other Employees Tagged: Robert Strecker, Dirk Steffen, Mike Niedzwiecki
September 25, 2018
Smooth, easy process My wife's car lease expired and we needed to get her a new vehicle. The process was very smooth. She now has a new BMW X2. My wife's car lease expired and we needed to get her a new vehicle. The process was very smooth. She now has a new BMW X2. More
Other Employees Tagged: Robert Strecker, Brittaney Quick, Nez Faraj
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