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Ken Delk
425 Reviews
Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!
Read moreDealership Experience
21 yrs, 8 mos
Industry Experience
21 yrs, 8 mos
Specialties & Trainings
Corporate Sales Coordinator
425 Reviews
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425 Reviews of Ken Delk
October 07, 2020
Walked in expecting to look around and walked out with a new car! Ken was friendly, knowledgeable and thorough in approach and was never pushy. The entire process was smooth and actually fun. They even h new car! Ken was friendly, knowledgeable and thorough in approach and was never pushy. The entire process was smooth and actually fun. They even helped acquire my new plates! Thanks! More
by drpete
September 15, 2020
This is my second time working with Jerry Mancini, and he is great. Quick process, and he found some additional discounts for my purchase! Thanks! is great. Quick process, and he found some additional discounts for my purchase! Thanks! More
by tmatteson
Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki
September 10, 2020
Best customer service of all the BMW dealers in Northern Ohio. Ken Delk Brittany Quick and Bob Strecker appreciate your business and it shows every visit. Ohio. Ken Delk Brittany Quick and Bob Strecker appreciate your business and it shows every visit. More
by New York
Other Employees Tagged: Robert Strecker, Mike Niedzwiecki, Brittaney Quick , Fred Palmer
September 06, 2020
This is my 3rd BMW leased. I have worked with Ken Delk, Mike Niedzwiecki. They have made my experience with BMW of Westlake quick and thorough. Thank you very much. Mike Niedzwiecki. They have made my experience with BMW of Westlake quick and thorough. Thank you very much. More
by Tracy
Other Employees Tagged: Mike Niedzwiecki, Brittaney Quick , Jim Strunk
September 05, 2020
Ken Delk, Mike Niedzwiecki and Bob Strecker made us feel like family. They took the time to make us reach of goals. Thank you so much! like family. They took the time to make us reach of goals. Thank you so much! More
by MAkakti
Verified CustomerOther Employees Tagged: Robert Strecker, Mike Niedzwiecki , Fred Palmer
August 09, 2020
Great Experience Ken Delk facilitated an exceptional experience. His professionalism, kindness, and overall friendly demeanor made this dealership standout. We will be Ken Delk facilitated an exceptional experience. His professionalism, kindness, and overall friendly demeanor made this dealership standout. We will be recommending Ken of BMW Westlake. More
by jenwestfall7
August 03, 2020
It was refreshing to walk in to a car dealership that didn’t have sales people pressuring or hounding you about purchasing a vehicle. In fact, we had a pleasant car buying experience with Ken and appreci didn’t have sales people pressuring or hounding you about purchasing a vehicle. In fact, we had a pleasant car buying experience with Ken and appreciate his kindness and patience. Great job!! More
by RENEE17
Other Employees Tagged: Jared Jeschelnig
July 08, 2020
This is my 3rd lease with BMW of Westlake and my 2nd with Ken. Ken is great! He is professional, he listens and is patient. He is not pushy. He is great to work with. I highly recommend. Ken. Ken is great! He is professional, he listens and is patient. He is not pushy. He is great to work with. I highly recommend. More
by Martha
June 10, 2020
Excellent experience Ken made sure that everything was perfect with my BMW X1, even checking in with me on his day off. My daughter recently had Ken as her sales person a Ken made sure that everything was perfect with my BMW X1, even checking in with me on his day off. My daughter recently had Ken as her sales person and highly recommended him to me. I too would highly recommend Ken! More
by rmsch61
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