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Ken Delk
425 Reviews
Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!
Read moreDealership Experience
21 yrs, 8 mos
Industry Experience
21 yrs, 8 mos
Specialties & Trainings
Corporate Sales Coordinator
425 Reviews
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425 Reviews of Ken Delk
December 27, 2020
Ken was wonderful to work! He was very supportive and understanding with the stress of buying a new car. He made it very easy, very quick. And kept me informed of everything as we went. Thank you Ken! understanding with the stress of buying a new car. He made it very easy, very quick. And kept me informed of everything as we went. Thank you Ken! More
by Bonnie_schoen2000
Other Employees Tagged: Mike Niedzwiecki , Nate Lieb
December 24, 2020
Ken was very patient. I spent a lot of time looking at the different cars. He understood what I needed and he made sure my needs were met. Very professional. We are already planning on buying another car the different cars. He understood what I needed and he made sure my needs were met. Very professional. We are already planning on buying another car from them. More
by S Benhadd
December 17, 2020
This is the way car-buying should be!!! No high pressure sales. Just explain options and costs: educate! Got a good with no haggling. And a reasonable trade-in price. Periodic updates while waiting for manu sales. Just explain options and costs: educate! Got a good with no haggling. And a reasonable trade-in price. Periodic updates while waiting for manufacturing and delivery. It was so easy and friendly. No emotional stress. Of course BMW is an amazing product but many of us have had a "bad" car-buying experience. The people make the difference!!! Be sure to ask for Ken Delk!!! Also, picking up the vehicle and sign the final papers, there was no hour sales pitch about various extended warranties. You just want to start driving and enjoying and showing-off your new car. All Mike (in finance) did was briefly explain options and costs. I was out of his office in 10 minutes. I had pamphlets with prices to review calmly at home. Again, NO PRESSURE!!! More
by TriMike
Other Employees Tagged: Mike Niedzwiecki
December 15, 2020
This was our first time venturing out to purchase a luxury vehicle and the entire team (Ken, Ian, Jared) made the experience memorable and easy. We will definitely tell our friends to venture to Westl luxury vehicle and the entire team (Ken, Ian, Jared) made the experience memorable and easy. We will definitely tell our friends to venture to Westlake if they are considering a BMW. More
by chris
Other Employees Tagged: Jared Jeschelnig, Ian Filo
December 07, 2020
Jerry, Dirk, and Ken were great to work with. This was my first BMW experience and certainly will not be my last. Dirk brought it all home with his Genius overview. my first BMW experience and certainly will not be my last. Dirk brought it all home with his Genius overview. More
by dsomv76
Other Employees Tagged: Jerry Mancini, Dirk Steffen
November 12, 2020
I had a great experience buying a used BMW from Ken. He was very friendly, knowledgeable and made my buying experience hassle free and as enjoyable as possible. It is my first BMW but I'm sure will not be was very friendly, knowledgeable and made my buying experience hassle free and as enjoyable as possible. It is my first BMW but I'm sure will not be my last from BMW of Westlake. More
by anne
Other Employees Tagged: Mike Niedzwiecki , Harry Walker
November 07, 2020
Both my wife and I wanted to extend our gratitude to Ken Delk, for making our most recent BMW purchase a hassle free and wonderful experience. He walked us through the purchase, listening to everything my w Delk, for making our most recent BMW purchase a hassle free and wonderful experience. He walked us through the purchase, listening to everything my wife wanted in the car and order the right car for us. She is extremely pleased as well am I with the whole experience. Ken kept us informed during manufacturing, shipping, arrival and delivery at the dealership - a true professional. Thank you all to the Westlake team for a wonderful experience. We also wanted to say a very special thank you to Dirk Steffen for taking the time to explain all the features and making us feel special on delivery day! More
by Ukoehler
Other Employees Tagged: Dirk Steffen, Mike Niedzwiecki
October 31, 2020
Ken was very professional and was able to get us exactly what we were looking for. Would definitely recommend him. Mike in finance was amazing as well. Awesome team! what we were looking for. Would definitely recommend him. Mike in finance was amazing as well. Awesome team! More
by MK
Other Employees Tagged: Mike Niedzwiecki
October 22, 2020
I have driven BMW's for close to 30 years straight now. Just picked up my new 2021 530XI. It was delivered on time and so far has exceeded my expectations. Ken Delk and Bob Strecker are so supportive in Just picked up my new 2021 530XI. It was delivered on time and so far has exceeded my expectations. Ken Delk and Bob Strecker are so supportive in my decision process and their assistance is what keeps me coming back to BMW of Westlake More
by jrgemerald
Verified CustomerOther Employees Tagged: Robert Strecker , Jim Strunk
October 19, 2020
Fantastic dealership. Seamless purchase. Everyone I worked with were helpful and answered all of my questions. The showroom is large, expansive and clean. I have purchased or leased three cars fr worked with were helpful and answered all of my questions. The showroom is large, expansive and clean. I have purchased or leased three cars from this dealership. More
by BMW enthusiast
Other Employees Tagged: Mike Niedzwiecki, Ian Filo
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