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Ken Delk
425 Reviews
Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!
Read moreDealership Experience
21 yrs, 8 mos
Industry Experience
21 yrs, 8 mos
Specialties & Trainings
Corporate Sales Coordinator
425 Reviews
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425 Reviews of Ken Delk
June 09, 2020
As always a painless experience Since 1996 I have been leasing 7 series BMWs for my wife to drive, in 2017 she decided to downsize to a 5 series and simply did not like the car at al Since 1996 I have been leasing 7 series BMWs for my wife to drive, in 2017 she decided to downsize to a 5 series and simply did not like the car at all, hated driving it and was at the point of looking for another brand. Ken would not here of such a thing and somehow put her back in a 2020 7 series and now she is happy again, Thanx Ken More
by randy42
Other Employees Tagged: Mike Niedzwiecki , Cassie Thadeus, Harry Walker
June 07, 2020
Professional in the purchase Appreciate the ease of coming to a deal by email, and attentiveness at pickup. Ken and Nez both let me come to terms of a purchase without pressure. Appreciate the ease of coming to a deal by email, and attentiveness at pickup. Ken and Nez both let me come to terms of a purchase without pressure. More
by dgmiller5
Other Employees Tagged: Mike Niedzwiecki, Jared Jeschelnig, Nez Faraj
June 04, 2020
Great experience leasing my first BMW Had an excellent experience leasing a new BMW M235i. This is my first BMW and the staff made it easy and fun from the beginning of the process to the Had an excellent experience leasing a new BMW M235i. This is my first BMW and the staff made it easy and fun from the beginning of the process to the very end. I would definitely recommend this dealership and look forward to dealing with them in the future! More
by IHROCKS2000
Verified CustomerOther Employees Tagged: Mike Niedzwiecki, Jared Jeschelnig
June 02, 2020
We recently purchased a 2017 BMW X3. We are very pleased with our experience at BMW of Westlake. The staff was friendly, knowledgeable and very informative. We felt we were given a fair price and would def with our experience at BMW of Westlake. The staff was friendly, knowledgeable and very informative. We felt we were given a fair price and would definitely consider BMW of Westlake for our next purchase. In particular, Ken Delk was extremely professional and we never felt pressured to purchase a vehicle. Ian Filo was very patient with and extremely knowledgeable about the vehicle and it’s functions. He is a true “genius”! The Business Manager, Mike Niedzwiecki was very friendly, well prepared and thoroughly explained all of the documents we were signing. Thank you to BMW Westlake! We will definitely recommend BMW Westlake to our friends and family. More
by William Sonntag
Other Employees Tagged: Mike Niedzwiecki, Ian Filo
May 27, 2020
Ken Delk handled the car leasing experience very professionally and was very responsive and accessible. He exemplifies professionalism and courtesy. Well do handled the car leasing experience very professionally and was very responsive and accessible. He exemplifies professionalism and courtesy. Well done and thank you. More
by Chandon Simonis
May 26, 2020
Excellent experience again Ken is always very professional and attentive to our needs. I highly recommend him and this dealership. This is our 4th car from them and there will Ken is always very professional and attentive to our needs. I highly recommend him and this dealership. This is our 4th car from them and there will be more. More
by birdguy
May 17, 2020
Very Proffesional Since every transaction was over the phone Ken Delk was very helpful and took his time when I made changes. Living in Beavercreek Ohio the trip to the Since every transaction was over the phone Ken Delk was very helpful and took his time when I made changes. Living in Beavercreek Ohio the trip to the dealership was not to bad and was greeted by all, very friendly. Dan Walker had all the paperwork and the process went quickly.. Very impressed will the dealership and everyone's professional manner. More
by ted4488
Other Employees Tagged: Dan Walker
May 08, 2020
Quick and easy Ken was very easy to work with and made the whole process nice and easy. I would definitely recommend Ken and BMW Westlake. Thanks for working with m Ken was very easy to work with and made the whole process nice and easy. I would definitely recommend Ken and BMW Westlake. Thanks for working with me. More
by micha3000
May 02, 2020
Quick, Simple and Complete Have had great experience with the dealership every time, they provide excellent customer service and have always met my expectations. Look forward to Have had great experience with the dealership every time, they provide excellent customer service and have always met my expectations. Look forward to working with them in the future. More
by kevinrowe70
April 30, 2020
Went out of the way for me I'm not the ideal client. I have great credit, but in terms of my budget I have limits in cement on what I can do - most of which wouldn't make a deal I'm not the ideal client. I have great credit, but in terms of my budget I have limits in cement on what I can do - most of which wouldn't make a dealership very happy. Not a lot in the bank, and a trade with some negative equity that had to be dealt with. I knew what I could afford at a max, and if it couldn't be met or came in too high I had to walk away. After an initial financing denial, both he and Mike in Finance kept going at it. I got the terms I needed to fit my budget, the deal I needed and the car I wanted. The whole process was two days (due to some virus slowdown issues), but I rolled out of there happy. I was intimidated walking into a BMW dealership because they're known for high end cars, higher price tags and part of me felt like the Jethro Clampett rolling into Beverly Hills. That faded fast and even though I didn't get a new car, I got the car I wanted. When the time comes for a new one, I'll remember this experience. More
by sayen.crowolf
Other Employees Tagged: Mike Niedzwiecki
