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Ken Delk
Refer Me
385 Reviews
Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!
Read moreDealership Experience
20 yrs
Industry Experience
20 yrs
Specialties & Trainings
Corporate Sales Coordinator
385 Reviews
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385 Reviews of Ken Delk
September 03, 2024
Ken had excellent knowledge of the car we were interested in buying. I was so glad he was able to help my wife get exactly what she wanted and we were pleased with both Ken and the car. An A plus experie in buying. I was so glad he was able to help my wife get exactly what she wanted and we were pleased with both Ken and the car. An A plus experience all around. More
by rgraham500
Helpful 
July 13, 2024
Ken Delk at BMW Westlake was wonderful to work with. He was courteous, professional, experienced in vehicle sales, and very knowledgeable about the vehicles. He made the purchasing experience go very sm He was courteous, professional, experienced in vehicle sales, and very knowledgeable about the vehicles. He made the purchasing experience go very smoothly despite being in the middle of the CDK software hack and all of their systems were down when we were trying to take delivery! I highly recommend Ken and BMW of Westlake. More
by B
June 14, 2024
Everyone we dealt with was great. Walk me through all the many buttons on the carThey to see how I Walk me through all the many buttons on the carThey to see how I More
by BOZZIBARTHOLOMEW
Verified CustomerOther Employees Tagged: John Caruso, Jerry Mancini, Adam Moon, Dirk Steffen, Mike Niedzwiecki, Jared Jeschelnig, Jimmy Laumer, Mike Delczeg, Michael Fadel
June 01, 2024
We recently purchased an X5 from BMW of Westlake. Our client advisor, Ken, was exceptional. He provided his knowledge and expertise on the X5 and all its features. Ken made this new car purchase a Our client advisor, Ken, was exceptional. He provided his knowledge and expertise on the X5 and all its features. Ken made this new car purchase a positive and seamless experience. We are greatly appreciative of Ken and the entire team. More
by PJD
Other Employees Tagged: Ian Filo, Cory McConville
May 28, 2024
My wife and I had been looking for a car for over a year and everywhere we went, the cars weren't on the lot or as advertised. We found 2 cars on the website of BMW of Westlake and both were as advertised and everywhere we went, the cars weren't on the lot or as advertised. We found 2 cars on the website of BMW of Westlake and both were as advertised and available to test drive. Our salesman Ken Delk was honest, polite and extremely helpful. Our experience was quick and enjoyable. Thanks for a great experience, we will be back. More
by svargo
Other Employees Tagged: Mike Niedzwiecki
March 10, 2024
Purchased an X5 recently from the dealership. Rather busy for a cold, rainy Saturday but within minutes of pulling in, a sales associate with another customer came over and went in to locate ano Rather busy for a cold, rainy Saturday but within minutes of pulling in, a sales associate with another customer came over and went in to locate another associate that could assist. Ken was my official sales associate but was tied up so to get things moving Alan who is a sales manager came over and we got out for a test drive quickly. Overall was pretty seamless with both Ken and Alan assisting. Was able to get a quick arrangement on pricing and trade in then off to financing options and we went over the best lenders and got a much better rate than expected. Worked with Mike in the financing to wrap up, no pressure to upsell added services which I appreciated. Overall experience was easy in fact I would say better than all past purchases from another dealership local to where I live. They also offered a couple times to go over all the features but being a past owner was mostly familiar with things plus that is part of the fun trying to figure it out. Next BMW purchase will have me putting BMW of Westlake on my short list of preferred dealers. A+ More
by MichaelC
Other Employees Tagged: Mike Niedzwiecki, Alan Fejes
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