Kelly McNichol | Page 22

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re delighted to hear that you feel well cared for and that we’ve been able to address your questions and any issues with your car. Providing excellent customer service is our top priority, and we’re glad to know we’ve met your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your great review! We’re so glad to hear that you’re satisfied with our services and had a positive experience with us. Your satisfaction is our top priority, and we appreciate your kind words. Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re thrilled to hear that you were very happy with the service and that our team went above and beyond for you. It’s our goal to provide prompt and exceptional service, and we’re glad we met your expectations. If you need anything in the future, we’re here to help! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We’re truly sorry to hear you’re moving away, but we’re honored to have had the opportunity to support you. If you ever find yourself back in the area, we’d be delighted to assist you again. Best of luck in Virginia, and if you need any help with your new dealership or have questions in the future, don’t hesitate to reach out. Safe travels! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re pleased to hear that you appreciated the fast service and the reminder we provided. We strive to make every aspect of your experience as smooth and efficient as possible. If you need any further assistance or have any questions, feel free to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your positive review! We’re delighted to hear that you received excellent customer service and that our team was both courteous and friendly. We’re glad the loaner vehicle was helpful during your repairs. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We apologize for the logistical hiccups you experienced due to the phone number issues. We’re glad to hear that, despite this, your overall experience was great. We’ll work on improving our processes to prevent similar issues in the future. If you need any further assistance, please don’t hesitate to reach out. Thanks again for your understanding and for sharing your thoughts! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our customer service and that our team was helpful in answering your questions. We look forward to your next visit and are here to assist you with anything you need. Thanks again for your feedback! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your fantastic review! We’re thrilled to hear that you love your GV60 and that your service experiences at Englewood Genesis have been so positive. It’s great to know that John and the rest of our team have provided you with excellent service. We truly appreciate your recommendation and look forward to continuing to serve you in the future! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your review! We’re delighted to hear that scheduling your service appointment was easy and that all of our employees provided exceptional service. It’s great to know that your car was completed within the promised time frame and is running great. We appreciate your feedback and look forward to assisting you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com