Kelly McNichol
Kelly McNichol at Genesis of Englewood powered by Benzel-Busch

Kelly McNichol | Page 22

Service Manager

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

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4.7
262 Reviews

Languages Spoken

English English

4.7

262 Reviews

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262 Reviews of Kelly McNichol

August 29, 2024

Dealership Rating
Employee Rating

The dealership always cares about the customer take time to answer questions and always available for problems that you have with your car one of the best dealerships I’ve been to in 20 years More

by Capri007$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos , Clinton Ma, Neysha Ortiz

Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re delighted to hear that you feel well cared for and that we’ve been able to address your questions and any issues with your car. Providing excellent customer service is our top priority, and we’re glad to know we’ve met your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

August 27, 2024

Dealership Rating
Employee Rating

Great it! Thank you so much ! I am satisfied with all the services. Everything goog. More

by SDASK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos , Neysha Ortiz

Aug 28, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your great review! We’re so glad to hear that you’re satisfied with our services and had a positive experience with us. Your satisfaction is our top priority, and we appreciate your kind words. Warm regards, Michael Hill mhill@benzelbusch.com

August 24, 2024

Dealership Rating
Employee Rating

Very happy with the service I received. They went above and beyond. Also very prompt. More

by DPMERENYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re thrilled to hear that you were very happy with the service and that our team went above and beyond for you. It’s our goal to provide prompt and exceptional service, and we’re glad we met your expectations. If you need anything in the future, we’re here to help! Warm regards, Michael Hill mhill@benzelbusch.com

August 20, 2024

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Employee Rating

I wish I didn't have to move to VA, I don't think I'll find a better supportive dealership. More

by BRN181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos , Neysha Ortiz

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We’re truly sorry to hear you’re moving away, but we’re honored to have had the opportunity to support you. If you ever find yourself back in the area, we’d be delighted to assist you again. Best of luck in Virginia, and if you need any help with your new dealership or have questions in the future, don’t hesitate to reach out. Safe travels! Warm regards, Michael Hill mhill@benzelbusch.com

August 19, 2024

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Employee Rating

I liked that the service was fast, and nice that they provided me with a reminder More

by KKLEENJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos , Neysha Ortiz

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re pleased to hear that you appreciated the fast service and the reminder we provided. We strive to make every aspect of your experience as smooth and efficient as possible. If you need any further assistance or have any questions, feel free to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

August 19, 2024

Dealership Rating
Employee Rating

Excellent customer service, courteous and friendly. The representative provided me with loaner vechicle for duration of my vehicle repairs More

by Axel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos , Neysha Ortiz

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your positive review! We’re delighted to hear that you received excellent customer service and that our team was both courteous and friendly. We’re glad the loaner vehicle was helpful during your repairs. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com

August 17, 2024

Dealership Rating
Employee Rating

There were some logistical hiccups stemming from having the wrong phone numbers on file but great otherwise. More

by JBAYDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos , Neysha Ortiz

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We apologize for the logistical hiccups you experienced due to the phone number issues. We’re glad to hear that, despite this, your overall experience was great. We’ll work on improving our processes to prevent similar issues in the future. If you need any further assistance, please don’t hesitate to reach out. Thanks again for your understanding and for sharing your thoughts! Warm regards, Michael Hill mhill@benzelbusch.com

August 16, 2024

Dealership Rating
Employee Rating

Great customer service! Service personnel were very helpful and could answer my questions. Looking forward to my next visit! More

by marianne.guffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos , Neysha Ortiz

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our customer service and that our team was helpful in answering your questions. We look forward to your next visit and are here to assist you with anything you need. Thanks again for your feedback! Warm regards, Michael Hill mhill@benzelbusch.com

August 15, 2024

Dealership Rating
Employee Rating

I love going to Englewood Genesis for Svc. I bought my GV60 here at the end of last year. I love this Car and the Svcs as well. John is very nice and professional. All the staffs are, too!! More

by CHARLIECHUN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your fantastic review! We’re thrilled to hear that you love your GV60 and that your service experiences at Englewood Genesis have been so positive. It’s great to know that John and the rest of our team have provided you with excellent service. We truly appreciate your recommendation and look forward to continuing to serve you in the future! Warm regards, Michael Hill mhill@benzelbusch.com

August 15, 2024

Dealership Rating
Employee Rating

Service appointment was easy to get. All employees were exceptional. Car was completed within the time frame given. Car us running great More

by SUSANHARBACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos , Neysha Ortiz

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your review! We’re delighted to hear that scheduling your service appointment was easy and that all of our employees provided exceptional service. It’s great to know that your car was completed within the promised time frame and is running great. We appreciate your feedback and look forward to assisting you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com

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