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Kelly McNichol
Kelly McNichol at Genesis of Englewood powered by Benzel-Busch

Kelly McNichol | Page 21

Service Manager

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

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4.7
262 Reviews

Languages Spoken

English English

4.7

262 Reviews

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262 Reviews of Kelly McNichol

September 23, 2024

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Employee Rating

It was amazing dealing with the dealership. Courteous, kind,prompt. Answered all my questions. My original dealer no longer deals with Genesis this dealership, however, came all the way from En More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos , Jason Morgan, Neysha Ortiz

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September 20, 2024

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Employee Rating

The service staff at Genesis of Engelwood were very friendly and provided great service for my vehicle. More

by SPW128
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos

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September 12, 2024

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Employee Rating

Terrible delearship, terrible service, terrible communication, terrible quality and finish of repair, eroded my trust in genesis More

by KARAN.MODI9
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Neysha Ortiz

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September 05, 2024

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Employee Rating

Very friendly and comfortable environment. Figured out my car issue and got it resolved in a timely manner More

by shazgerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos , Jason Morgan, Neysha Ortiz

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September 05, 2024

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Employee Rating

Excellent service! !! Specially my service advisor John looking forward to my next service appt thank you More

by ALEXPEREZPROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos , Jason Morgan, Neysha Ortiz

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September 05, 2024

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Employee Rating

It is clean and big dealer but it would be better if there is a customer waiting area seperated from the dealer. More

by ypark1265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos , Neysha Ortiz

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Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re glad you found our dealership clean and spacious. We appreciate your suggestion about having a separate customer waiting area and will certainly take it into consideration as we look for ways to improve our facilities. If you have any other suggestions or need further assistance, please feel free to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

September 04, 2024

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Employee Rating

The best dealership and the best service Everybody is kind. I love genesis at Englewood More

by BAEKJIWON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos , Neysha Ortiz

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Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your glowing review! We’re delighted to hear that you think of us as the best dealership with the best service. It’s wonderful to know that our team’s kindness made a positive impression on you. We’re thrilled that you love your Genesis and look forward to continuing to provide excellent service. If you need anything else or have any questions, don’t hesitate to reach out! Warm regards, Michael Hill mhill@benzelbusch.com

September 02, 2024

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Employee Rating

Great service! John was very helpful and the whole team was always pleasant! Thank you! More

by Kim Gratzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos , Neysha Ortiz

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Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your great review! We’re thrilled to hear that John and the entire team provided you with helpful and pleasant service. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you need any further assistance or have more questions, don’t hesitate to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

August 29, 2024

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Employee Rating

Neysha was wonderful to work with. She was polite, efficient and went above and beyond!! More

by GLHAKJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neysha Ortiz

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Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful feedback! We’re delighted to hear that Neysha was polite, efficient, and went above and beyond to assist you. We’re proud to have her on our team and appreciate your kind words. If you need anything else or have any more questions, feel free to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

August 29, 2024

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Employee Rating

service was good but the app is not updating the status of my vehicle. Other than app, it was great More

by hellolkt
Recommend Dealer
Yes

Other Employees Tagged: John Skopetos , Neysha Ortiz

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Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re glad to hear that you were satisfied with the service, though we apologize for the inconvenience with the app not updating the status of your vehicle. We’ll look into this issue to ensure it gets resolved. If you need any further assistance or have more concerns, please don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

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